iRhythm Technologies, Inc. is a leading digital healthcare company focused on cardiac health solutions. They are seeking a Product Manager to manage the lifecycle of their ECG monitoring devices, collaborating with various departments to drive product growth and innovation in a competitive market.
Responsibilities:
- Manage successful launches for features and functionality that are common across our ambulatory cardiac monitoring platforms. This includes coordinating product launch readiness activities across R&D, Regulatory, Clinical Operations, Sales Enablement, Sales Training, and Marketing
- Establish self as a platform expert clinically, technically, and operationally
- Define, track and report product health, deliver communications/presentations on product status and platform strategies, and manage a strong platform prioritization process to focus on high value activities that drive product growth
- Conduct regular business reviews for product with read out on key product and business performance indicators relative to market dynamics, underscoring what’s going well and our opportunities to propel growth
- Maintain strong pulse on customer feedback for product and service improvement areas through Sales & Customer engagement, including supporting objection handling
- Drive cross-functional teams to reach milestones on time and on budget
- Collaborate with the Product Management team members on the development of processes around product development
- Manage Business and Product operations for product. This includes collaborating closely with the Commercial team on Product Marketing and Sales Enablement needs to drive continued success of this product line
- Become expert in competitive intelligence in the long-term continuous and mobile cardiac telemetry markets. Maintain competitive matrix products in the market to help inform product and service enhancements, as well as competitive marketing messaging and objection handling messaging
- Forecast and track product sales and contribution margins, with a solid understanding of the P&L impact of product related decisions
- Collaborate closely with sales and downstream marketing on go-to market strategy, tools, positioning and KOL/reference development
- Provide sales support by providing product expertise and product-specific presentation materials
- Be responsible for the change process and business case for platform enhancements in development, including required clinical claims
- Engage the Sales Enablement & Training teams in developing training programs for the field teams and sales force among others
Requirements:
- At least 5 years (or at least 3 years with an MBA) experience in global medical device
- Experience with product management preferred
- Product lifecycle management strategies and tactics
- Experience developing roadmaps that delivered solutions, fulfilling unmet customer needs
- Demonstrated ability to take initiative and drive cross-functional accountability for achieving results
- Self-starter with a desire to work in a collaborative, entrepreneurial and fast-paced environment
- Be able to bring/create best-practices to product management processes
- Demonstrated change management capability; leads change by designing new solutions and aligns work partners to understand the ‘why' and ‘how' on new tools and services
- Ability to handle multiple projects at a time and effectively prioritize time
- Demonstrated critical thinking skills, ability to accurately analyze information and make data-driven decisions
- Proficiency in MS Office suite
- BA/BS in marketing, science or technical field
- Ability to travel 20-30% of time
- Past experience with cardiac monitoring strongly desired
- Past user need development experience acting as a Product Owner strongly desired
- Advanced degree or MBA desired