Key skills
ShellAWSAzureGCPAnsibleVaultRedisPrometheusGrafanaELK StackGitGitLabRabbitMQAkamaiCloudflareJiraConfluenceCommunicationRemote WorkWAF
About this role
NMI is a company that powers payments for thousands of businesses, and they are seeking a curious and driven DevOps Engineer to join their Site Reliability Engineering team. The role involves maintaining infrastructure, deploying configuration changes, troubleshooting platform issues, and contributing to the reliability of systems in a remote work environment.
Responsibilities:
- Supporting the day-to-day operations of our production infrastructure — resolving incidents, investigating alerts, and keeping systems healthy
- Helping maintain a regular patching cycle across Linux-based systems to meet security and compliance requirements
- Writing and maintaining Ansible playbooks or similar configuration management code to automate provisioning and configuration tasks
- Assisting with the deployment and management of cloud load balancers, WAFs, and other network infrastructure
- Contributing to hardware upgrades and replacements at colocation facilities
- Participating in incident reviews and post-mortems, helping identify root causes and preventative measures
- Collaborating with team members across time zones using clear written and verbal communication
Requirements:
- 2–4 years of hands-on experience in a Linux systems or DevOps role
- Solid Linux fundamentals — comfortable administering servers, writing basic shell scripts, and configuring web servers (Red Hat/CentOS experience a bonus)
- Exposure to configuration management tools such as Ansible or Puppet
- Familiarity with DevOps workflows and tools — Git, GitLab, VS Code
- Good working knowledge of TCP/IP networking and how web traffic flows
- Understanding of TLS certificates and basic PKI concepts
- Strong attention to detail and a methodical approach to problem-solving
- Clear communicator who can document work and collaborate across teams and time zones
- Experience with cloud platforms (AWS, GCP, Azure)
- Exposure to load balancers (F5 BIG-IP or similar)
- Familiarity with observability tools such as Grafana, Prometheus, or the ELK stack
- Any exposure to WAF/DDoS platforms (Cloudflare, Akamai, F5 XC)
- Experience with Redis, RabbitMQ, or HashiCorp Vault
- Familiarity with line of business tools such as Confluence, Netbox, and Jira