Senior Vice President, Product Management

Mercalis is seeking a Senior Vice President of Product Management to define and execute the company’s product vision and strategy across all technology platforms. This role is responsible for driving product outcomes, leading innovation initiatives, and ensuring that product investments deliver measurable value to clients and the business.

Responsibilities:

• Own the product vision and roadmap aligned to company strategy, regulatory requirements, and growth objectives
• Drive data-informed product decisions that improve client, patient, and business outcomes
• Ensure disciplined, compliant product execution balancing speed, quality, security, and value
• Evaluate and leverage emerging technologies to maintain platform differentiation and scalability
• Build and scale a high-performing, globally minded product organization
• Utilize Valeris’ values as the driving force behind the team’s success
• On time adherence to training deadlines for all corporate policies and procedures
• Ensure all SOPs are followed with consistency
• Perform additional tasks or projects as assigned
• Define and communicate a clear, compelling product vision aligned to business strategy, go-to-market priorities, and customer needs
• Own product strategy and roadmap across core platforms, integrations, data, and patient-facing capabilities
• Align product strategy with Marketing, Sales, and Operations to ensure cohesive go-to-market execution
• Identify market trends, customer needs, regulatory changes, and competitive dynamics to inform product direction
• Translate strategic objectives into measurable product outcomes (growth, adoption, retention, efficiency, patient impact)
• Own the end-to-end product lifecycle, from discovery and prioritization through delivery, launch, and optimization
• Ensure strong discovery practices grounded in user research, customer insights, and data analytics
• Partner with Platform Engineering to define roadmap, tradeoffs, and technical priorities
• Partner with Client Technology Delivery to ensure products support scalable onboarding, implementation, and ongoing client operations
• Ensure roadmap commitments are realistic, prioritized, and aligned with delivery capacity
• Ensure products meet regulatory, security, privacy, and compliance standards appropriate for healthcare and regulated environments
• Partner with Compliance, Security, Legal, and Risk teams to embed controls into product design and delivery
• Anticipate and mitigate product-related risks, including regulatory, operational, and data risks
• Support audit readiness and ongoing compliance through disciplined product governance
• Leverage data and analytics to drive product prioritization, investment decisions, and outcome measurement
• Define and track product success metrics (adoption, engagement, revenue impact, operational efficiency)
• Ensure product teams use data to inform discovery, experimentation, and continuous improvement
• Lead innovation initiatives including new product concepts, platform extensions, and technology-enabled services
• Evaluate and incorporate emerging technologies such as AI/ML, automation, interoperability standards, and data platforms where relevant
• Establish frameworks for experimentation, pilots, MVPs, and rapid validation
• Balance incremental improvements with transformational innovation initiatives
• Engage with strategic customers and partners to validate needs and roadmap direction
• Support pre-sales, demos, and customer messaging in partnership with Sales and Marketing
• Communicate product strategy, progress, tradeoffs, and outcomes to executive leadership and the board
• Build, lead, and develop a best-in-class product management organization
• Define clear roles, decision rights, and operating rhythms across product teams
• Coach leaders and teams through change, growth, and increased scale
• Foster a culture of ownership, accountability, innovation, collaboration, and customer-centricity
• Establish product management standards, tools, and best practices

Requirements:

• Bachelor's degree required; advanced degree preferred
• 10+ years in product management leadership, including senior leadership roles
• Proven experience owning enterprise or platform product portfolios in complex environments
• Strong track record of delivering innovative, scalable, and compliant technology products
• Experience working closely with Engineering, Delivery, Commercial, and Compliance teams
• Deep understanding of Agile product development and discovery practices
• Experience leading organizations through change and transformational growth
• Executive-level communication and stakeholder management skills
• Experience in healthcare, life sciences, or other regulated technology environments
• Experience with data platforms, integrations, workflow automation, AI/ML, or patient-facing applications
• Prior responsibility for product-led growth, platform monetization, or global product deployments