(Remote) Business & Strategy Manager (Industrial Extension Engineer) - Mining and Industrial Extension- 28940

West Virginia University is seeking a Business & Strategy Manager in the Industrial Extension Department to support manufacturers in identifying business improvement opportunities. The role involves conducting business evaluations, facilitating strategic planning, and promoting the services of the Industrial Extension Service and the West Virginia Manufacturing Extension Partnership.

Responsibilities:

• Conduct business evaluations with clients to identify strengths and opportunities for improvement including but not limited to profitability analysis, capacity and capability studies, and potential market expansion
• Conduct business risk assessments to identify solutions for building stronger business continuity plans and employee succession planning to support workforce retention
• Develop content for and lead client projects with a specific focus facilitating strategic planning, conducting SWOT or similar business analysis and support client development of short- and long-term business planning
• Identify opportunities to integrate business and strategy services for the center into other service offerings to build a more comprehensive service package for transformational clients
• Regularly review educational content and client tools to integrate new methodologies, advancing technologies, and improved delivery of training material
• Maintain strong channels of communication with clients and the internal team to deliver proposals, projects, and follow up timely and efficiently
• Provide the highest levels of customer satisfaction to all stakeholders including clients, funding sources, the advisory board, and leadership within the University
• Maintain current records of client firms, proposals, project status, and timesheets using a PC/Cloud-based customer relationship management system
• Participate in meetings, conferences and events to support the manufacturing industry
• Travel up to 50% may be required but limited to the state of WV

Requirements:

• Bachelor's degree in Business Management, Supply Chain Management, Marketing, Engineering or related degree
• A minimum of 7-10 years of experience working in a manufacturing or consultant environment
• Must be a highly motivated self-starter who is highly capable of working in an independent and remote setting
• Must be willing to develop professionally learning new skills that apply to client needs
• Excellent time management, project management and organizational skills
• Excellent communication and written skills
• Must possess strong presentation skills including the development and delivery of presentations to both small and large audiences
• Ability to travel in the state up to 50% with a valid driver's license