Principal Product Manager

Quickbase is on a mission to simplify complexity and accelerate outcomes, particularly in Field Service Management (FSM). They are seeking a Principal Product Manager to lead the strategy and execution of FSM initiatives, focusing on creating scalable solutions that empower field teams and enhance operational excellence.

Responsibilities:

• Own the FSM Product Strategy: Define and refine the long-term vision for FSM within Quickbase, translating customer and market insights into a compelling product strategy and roadmap
• Drive Differentiation Through Innovation: Deliver FSM-specific capabilities that stand apart from traditional tools, leveraging Quickbase’s adaptability, configurability, and low-code foundation
• Champion Mobile-First Excellence: Lead the design and delivery of intuitive, offline-capable mobile solutions that enable field teams to operate seamlessly in dynamic environments
• Enable Connected Workflows: Shape product capabilities that unify scheduling, dispatching, asset tracking, compliance, and reporting into a cohesive, flexible platform
• Deliver Operational Insight: Partner with analytics and data teams to provide managers with real-time dashboards, KPIs, and alerts to optimize performance and ensure compliance
• Act as a Domain Thought Leader: Maintain deep expertise in FSM industry trends, technologies, and best practices, representing Quickbase with customers, partners, and analysts
• Collaborate Across the Organization: Work closely with Engineering, Product Design, and Customer Success to ensure FSM capabilities are designed, built, and delivered at scale with measurable business outcomes
• Support Market Adoption: Partner with GTM, sales, and marketing teams to position FSM solutions effectively, support enablement, and contribute to customer success and revenue growth

Requirements:

• 7+ years in product management
• Deep domain expertise in Field Service Management and related operational technologies
• Proven success in bringing mobile-first, mission-critical solutions to market
• Demonstrated ability to translate complex operational needs into simple, empowering user experiences
• Track record of building and scaling industry-specific solutions with measurable business impact
• Strong commercial acumen in pricing, packaging, and positioning
• Exceptional collaboration and influence skills, with the ability to drive alignment across executives, customers, and cross-functional teams
• Recognized as a thought leader and trusted advisor—internally and externally—on FSM product strategy and market direction