Technical Product Manager - AI Agents

CDW is a leading multi-brand provider of information technology solutions, and they are seeking a Technical Product Manager - AI Agents to partner with business units in identifying opportunities for AI. The role involves building AI agents, training coworkers, and fostering a culture of experimentation and continuous learning within the organization.

Responsibilities:

• Partner with business units to surface pain points and opportunities for AI agents
• Translate business needs into clear requirements and prototypes
• Act as a trusted consultant and guide for stakeholders on AI possibilities
• Rapidly design and deliver version-one AI agents tailored to business unit needs
• Collaborate with AI Engineers, data teams, and platform teams to ensure scalable solutions
• Document, test, and refine agent solutions based on feedback and adoption
• Train and mentor coworkers within business units to become AI agent builders themselves
• Develop playbooks, best practices, and lightweight training materials
• Foster a culture of curiosity, experimentation, and continuous learning
• Explore emerging AI models, tools, and frameworks; bring forward innovative applications
• Continuously evaluate how new AI capabilities can solve real-world business challenges
• Advocate for responsible and scalable use of AI across the enterprise

Requirements:

• Bachelor's degree and 7 years of product management, consulting, or technology experience; OR 11 years of product management, consulting, or technology experience
• Strong background in solution discovery and rapid prototyping
• Proven experience building and delivering AI-powered solutions (agents, workflows, AI integrated software), including hands-on work with LLMs and AI agent platforms (e.g., Microsoft 365 Copilot Studio, Azure AI Foundry, N8N, Claude Code, others)
• Strong background in product lifecycle management, solution discovery, and agile development methodologies
• Demonstrated history of partnering with business units to identify opportunities, facilitate solution discovery, and translate stakeholder needs into actionable requirements for technology initiatives
• Proven track record of acting as a consultant to internal teams, guiding the adoption of new technologies and leading workshops or consultations to explore use cases for AI
• Curiosity and passion for experimenting with AI models and tools; quick learner who thrives in ambiguity
• Strong skills in communication, influence, stakeholder management, and relationship-building to drive consensus and adoption of AI-driven solutions
• Working knowledge of AI and machine learning concepts, frameworks, and tools, with the ability to evaluate and experiment with emerging models and technologies for practical use