Versant Health is one of the nation’s leading administrators of managed vision care, dedicated to helping members enjoy the wonders of sight through healthy eyes and vision. The Business Systems Analyst will be responsible for eliciting, documenting, and managing functional and technical requirements for Technology portfolio projects, acting as the primary liaison between business users and IT project teams.
Responsibilities:
- Lead development of functional & technical requirements and design documentation during project discovery and/or execution
- Act as a primary SME liaison between business users and IT project teams; work closely with project manager, architects, developers, test team, business users and applicable outside entities (vendors and others)
- Manage user expectations and requirements scope
- Lead requirements elicitation and definition
- Lead fit/gap analysis of functional & technical requirements
- Facilitate functional & technical requirements walkthroughs and respond to ambiguities
- Lead functional & technical documentation design (use cases, functional specifications, reports, screen prototypes), develop user guides, reference manuals, and training artifacts as appropriate
- Actively participate in change management activities
- Work with project manager to ensure compliance to System Development Life Cycle (SDLC)
- Provide estimates for BSA work efforts on new projects and on-going forecasting
- Perform other duties as assigned or required
Requirements:
- Bachelor's Degree in Computer Science, Information Systems, Business Administration or other related field
- 5+ years business systems analysis experience or comparable experience
- Minimum 3 years of analytical experience
- 3 years of experience documenting business processes, including creating flow charts and process diagrams in Microsoft Visio (or similar software)
- Firm understanding of both Waterfall and Agile project management methodologies
- Healthcare or insurance industry experience