Disaster Recovery Business Continuity Analyst

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to delivering world-class care. The Disaster Recovery Business Continuity Analyst is responsible for participating in IS disaster response/crisis management activities and ensuring business continuity and recoverability through effective disaster preparedness training.

Responsibilities:

• Work with IS and Business Continuity teams to ensure that the disaster recovery (DR) and business continuity (BC) plans support disaster recovery strategy and procedures
• Maintains the overall plans for executing all DR procedures and understand their interdependencies
• Reviews and supports critical DR parameters (RPO, RTO, Recovery Tier definitions) in line with the business needs of the institution
• Maintains detailed DR communications and command and control plans through a change management process
• Work with the IS architectural and technical staff to ensure that DR solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle
• Provide input in the design of systems to comply with DR requirements
• Actively participates in change management and project prioritization (SDLC) meetings to provide input on whether DR Team’s requirements have been met in the change or project
• Support and understand all testing necessary for a successful DR execution
• Participate in all DR exercises. Coordinates, tests, and administers DR and resumption plans
• Provide ongoing feedback for risk management, mitigation, and prevention
• Provide DR cost estimated in the annual budgeting process
• Regularly report DR activities to Team Lead and senior leadership
• Help ensure compliance with all applicable federal, state and local laws, regulations, and ordinances
• Must be able to take direction and work independently
• Maintain confidentiality based on NMHC policies and regulations
• Support critical business processes and establish resources required for the successful resumption of business operations in the event of a disaster
• Implement a Business Impact Analysis and act as a contributor to DR plans
• Participate in conducting business resumption interviews and planning sessions with customers
• Comply with all recovery plans, including process and procedural standards to address routine, backup, redundancy and recovery architectures
• Actively participate in an exercise, testing, maintenance and audit program to maintain confidence in a predictable and repeatable performance of recovery

Requirements:

• 3+ years of experience in IS operations implementing and supporting application or technical solutions in a data center environment
• Understanding of current recovery solutions, high availability architectures and virtual or converged architectures is needed, as is knowledge of crisis communication solutions
• Must know basic IS network principles
• Require excellent oral and written communication skills to convey plans, exercises, and activities
• Must be able to interact with technical, non-technical, and management staff
• Familiarity with business continuity program life cycle plans and source deliverables (e.g., risk assessments, BIAs, continuity planning) is essential
• Knowledge of: Database management, Data storage and repository management, Microsoft Word, Access, Exchange, Excel, Project and VISIO, Disaster recovery methodologies and tools, Data network architectures including solid understanding of TCP/IP, Data processing, PC software, voice and data telecommunications
• Bachelor's degree in computer science, information systems, information protection (information security), or a related IS field
• 3+ years of experience dedicated to disaster recovery operations and management or related IS experience
• Familiarity with PMI standard methods and tools
• Certification from DRII or BCI (ABCP, CBCP or CBCI is preferred)