Airbnb is a global platform that connects hosts and guests, and they are seeking an experienced Product Manager to lead improvements and optimization initiatives for Airbnb Setup. This role involves redefining the host onboarding experience and driving product strategy to enhance growth and conversion rates for new active listings and bookings.
Responsibilities:
- Lead the product vision, strategy, and roadmap for Airbnb Setup across Homes, Services, and Experiences, driving key business outcomes including funnel conversion, new active listings, and first-time booked listings
- Design, execute, and analyze A/B tests to optimize conversion throughout the setup funnel, establishing rapid experimentation frameworks that enable quick iteration and learning
- Champion host empathy by deeply understanding the motivations and pain points of new hosts through qualitative research including user interviews, usability studies, and journey mapping
- Partner closely with Design to create intuitive, delightful experiences that reduce friction and help new hosts onboard successfully
- Collaborate with Supply teams on high-impact host acquisition and activation strategies, and with Finance to understand unit economics, impact of changes, and ROI of features
- Work with Engineering to understand technical feasibility and trade-offs, and partner with Trust & Safety and Fraud teams to ensure seamless integration
- Define goals and success with clearly measurable objectives and key results, building deep understanding of user behavior through quantitative analysis and translating insights into product improvements
Requirements:
- 8+ years of product management experience, ideally in consumer onboarding, growth, or conversion optimization
- Proven track record of driving funnel optimization and improving conversion rates through experimentation and data-driven decision making
- Strong design sensibility and experience partnering closely with design teams to create user-centered experiences
- Demonstrated success building cross-functional and executive leadership alignment across engineering, design, analytics, and operations teams
- Experience working on consumer products with marketplace dynamics on a global scale
- Excited to drive execution across large cross-functional teams in a fast-paced environment
- Desire to do individual contributor product management work with a focus on rapid experimentation and iteration