Key skills
Basic computer skillscommunication skillswork independentlyCustomer-focused mindsetPositive attitudeCommunication
About this role
GetInsured is a customer-first, technology-driven company that modernizes access to insurance. They are seeking friendly communicators to support customers via phone, email, or chat, providing assistance and maintaining customer records in a fully remote and flexible environment.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Provide accurate product/service information
- Assist customers with account updates
- Resolve basic issues and escalate when necessary
- Maintain customer records
- Deliver friendly and professional service
Requirements:
- High school diploma or equivalent
- Good communication skills
- Basic computer skills
- Ability to work independently
- Reliable internet connection
- Positive attitude
- Customer-focused mindset