Sr Product Manager

PatientPoint is a leading digital health company innovating to positively impact patient behaviors. The Senior Product Manager will lead a cross-functional product team focused on product discovery and delivery, solving complex customer problems and creating measurable impact.

Responsibilities:

• Own and prioritize the roadmap for your product (a digital experience in provider offices/DOOH, driven by passive and/or interactive content and tools)
• Work with your cross functional team and partners to define and frame customer problems that are worth solving
• Help create strategy and then translate it into meaningful product bets that align with PatientPoint’s mission and OKR’s
• Be the expert for a product space
• Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of DOOH and point of care experiences
• Measure Outcomes, Not Output
• Define success using meaningful KPIs tied to customer behavior and business value
• Help the team interpret performance data, learn quickly, and iterate accordingly
• Drive structured product discovery
• Leverage your deep experience/toolkit of discovery tactics, and your partners in design and engineering, to test, validate and de-risk ideas
• Define and monitor success metrics for your projects and the outcomes that your roadmap delivers
• Create and leverage data and insights to understand what’s happening in your product, how it ties to business value, and to craft compelling rationale for planning and readouts
• Prioritize and effectively manage expectations
• Gather input from your team and working group to inform your perspective, and then prioritize aggressively to focus the team’s energy on the most impactful work
• Champion Cross-Functional Collaboration
• Work fluidly with stakeholders across Product Marketing, Content, Data, Sales, Legal, and Customer Success
• Ensure alignment without losing momentum
• Elevate the Voice of the Customer
• Serve as the conduit between the customer and the business
• Use empathy, insight, and curiosity to deeply understand user needs and behaviors
• Mentor junior team members
• Support junior PMs or associate team members (as a peer) by modeling strong product practices, offering feedback, and contributing to a high-performing product culture

Requirements:

• Bachelor's degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field
• 5+ years of experience in product management, product development, or a related field
• Demonstrated success leading empowered product teams to meaningful outcomes
• Strong discovery skills—able to validate ideas before investing heavily in delivery
• Experience with A/B testing, experimentation frameworks, and hypothesis-driven development
• Strong data literacy and deep experience leveraging data to influence product decisions
• High business acumen and comfort navigating technical tradeoffs with Engineering partners
• Excellent communication and storytelling skills; can align execs, partners and engage teams
• Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies
• MBA or related Masters degree
• Technical proficiency with analytics and management tools such as Salesforce, JIRA, Looker, and SQL
• Experience in a regulated product environment such as healthcare (ex. navigating data consent and content targeting)
• Previous experience with DOOH platforms such as BroadSign, SignageOS, or similar