Banyan PointRemote
Vice President Sales Account Management
United States
Full-time
1 hour ago
H1B Sponsor
Key skills
Key account managementCRM systemsNegotiation skillsData analysisTeam managementRelationship managementRevenue growth driverRisk managementStrategic mindsetResults-orientedCCRMLeadershipRisk ManagementNegotiationCustomer SuccessAccount ManagementSales
About this role
Banyan Point is seeking a Vice President of Sales and Account Management who will oversee the operation and revenue growth management of key clients. The role focuses on developing client relationships, enhancing renewals, and driving upsells to maximize customer lifetime value and loyalty.
Responsibilities:
- Establish a company-wide tiered management model for major clients (Strategic / Key / Core Accounts)
- Develop annual client growth strategies and resource allocation plans
- Clarify client business objectives and growth paths
- Improve client renewal rates and contract amounts
- Drive upsell and cross-sell
- Manage multi-year framework agreements
- Optimize pricing and discount policy implementation
- Build a network of relationships with client C-level executives
- Organize quarterly business review meetings (QBR)
- Lead major contract negotiations
- Handle escalating client risks and major complaints
- Lead a national or global account manager team
- Establish an Account Manager competency model
- Develop performance evaluation and incentive systems
- Cultivate high-potential client management talent
- Collaborate with the sales development team to complete the handover
- Work with the customer success team to improve satisfaction
- Collaborate with the product team to drive customized solutions
- Manage collections and payment terms with the finance department
- Analyze customer revenue structure and profit margins
- Monitor customer churn rate
- Assess customer lifetime value (CLV)
- Optimize sales and collection cycles
Requirements:
- Bachelor's degree or above
- 20+ years of B2B sales or customer management experience
- 10+ years of team management experience
- Proficient in key account management strategies
- Excellent negotiation and contract management skills
- Strong relationship management skills
- Proficient in CRM systems
- Data analysis and business management skills
- Strategic customer mindset
- Revenue growth driver ability
- Influence and leadership
- Risk management awareness
- Results-oriented
- MBA
- Sales background in large enterprises or complex projects