Associate Business Systems Analyst

Owlet Baby Care is dedicated to empowering parents with the right information for better care of their babies. They are seeking an Associate Business Systems Analyst to join their IT team, focusing on automating workflows, managing business systems, and monitoring integrations to enhance operational efficiency.

Responsibilities:

• Design and implement no-code automation rules in Jira to streamline project management for various departments
• Monitor Workato integration logs daily, proactively correcting errors and ensuring data integrity across our tech stack
• Facilitate the onboarding and offboarding process by handling user access and permissions for our core software platforms
• Collaborate with stakeholders to understand their data needs and generate insightful reports from our business systems
• Identify opportunities to "clean up" system configurations, removing technical debt and improving the user experience for Owlet employees
• Assist in documentation of system processes and integration maps

Requirements:

• Logic-First Mindset: You enjoy 'If/Then' logic. Whether it's a spreadsheet formula or a Jira trigger, you love figuring out how to automate a manual process
• System Experience: 1-3 years of experience in an IT or Operations environment. Exposure to Jira (Administrator side), Orderful EDI, and any integration platform (Workato, Zapier, Tray.io) is a massive plus
• Detail Oriented: You're the type of person who notices a failed sync or a typo in a permission set before anyone else does
• Technical Curiosity: You aren't a software engineer, but you aren't afraid of technical settings. You are comfortable with 'No-Code' building and have a desire to learn how APIs and data mapping work
• Communication Skills: You can translate a 'business problem' from a non-technical coworker into a 'system solution.'
• Education: A Bachelor's degree in Information Systems, Business, or a related field (or equivalent practical experience)