Sr. Manager, Design

Route is on a mission to connect the world’s commerce, making it easier for consumers to track and discover their favorite products. The Sr. Manager of Design will lead Product Design (UX/UI), manage design operations, and collaborate with cross-functional teams to shape the user experience and elevate the design function within the company.

Responsibilities:

• Own and lead Product Design (UX/UI) across Route’s core experiences, from discovery through high-fidelity execution
• Establish and evolve Design Systems & Operations to ensure consistency, scalability, and velocity
• Guide User Research & Insights, ensuring design decisions are grounded in real user needs and data
• Provide creative direction and oversight for Brand & Marketing Design to maintain visual cohesion across external touchpoints
• Act as a player-coach, contributing directly to design work while mentoring and growing our Staff Designer
• Partner closely with Product and Engineering to streamline ways of working and improve cross-functional collaboration
• Champion a culture of team over ego, clarity, and high design standards across the organization

Requirements:

• 10+ years of design experience with significant ownership over Product Design (UX/UI) in complex digital products
• Strong systems thinker with experience building or evolving design systems and operational practices
• Experience leveraging user research and insights to inform product strategy and design outcomes
• Ability to oversee and align brand and marketing design without losing focus on product excellence
• Proven experience as a player-coach—comfortable leading, mentoring, and executing hands-on design work
• Deep collaboration skills with Product and Engineering, including influencing roadmap and prioritization decisions
• A mindset rooted in humility, ownership, and team over ego, with a bias toward action and clarity