Product Manager

Shipday is focused on creating infrastructure for local commerce, and they are seeking a Product Manager to take ownership of refining their Merchant Solutions product. The role involves working closely with founders, engineering, and design to develop impactful solutions that simplify operational workflows for merchants.

Responsibilities:

• Help refine the Merchant Solutions product and roadmap — shaping what we build next and why
• Build and refine workflows across real-time delivery orchestration, customer experience, AI agents, and third-party integrations
• Translate operational complexity into simple, reliable systems merchants can trust
• Drive activation, engagement, and retention with measurable impact
• Prototype fast — including AI-assisted and vibe-coded solutions — and validate before scaling
• Own the full cycle: problem definition, prioritization, execution, and post-launch iteration

Requirements:

• 3+ years building and shipping SaaS or consumer products
• Experience with SMB merchants, operational tooling, or logistics workflows
• A strong technical foundation — CS background or hands-on engineering experience preferred
• Comfort working across APIs, integrations, and system edge cases
• A high ownership mentality and bias toward action
• Experience taking products from 0→1 or leading major product initiatives
• Experience with fulfillment, marketplaces, or real-time systems is a strong plus