Business and Data analyst

NTT DATA is a leading business and technology services provider committed to innovation and client success. They are seeking a Business and Data Analyst to act as a liaison for P&C claims initiatives, analyze business requirements, and support the configuration of ClaimCenter modules.

Responsibilities:

• Act as a Business Analyst for P&C claims initiatives using Guidewire ClaimCenter
• Elicit, analyze, and document end-to-end claims business requirements
• Translate business needs into functional specifications and user stories
• Support configuration and enhancement of ClaimCenter modules and workflows
• Collaborate with product owners, developers, and QA during design and delivery
• Participate in UAT planning, execution, and defect triage for claims applications
• Ensure solutions align with insurance regulations, compliance, and best practices
• Provide functional support during production issues and change requests
• Facilitate workshops, walkthroughs, and stakeholder reviews across geographies
• Continuously improve claims processes through data-driven insights and analysis

Requirements:

• Strong hands-on experience in P&C Insurance, specifically Claims domain
• Proven expertise in Guidewire ClaimCenter (configuration, workflows, FNOL, claims lifecycle)
• Solid understanding of claims processing, adjudication, reserves, subrogation, and settlements
• Experience gathering and documenting business requirements (BRD, FRD, user stories)
• Ability to work closely with business stakeholders, QA, and development teams
• Knowledge of insurance data models, policy, claims, and exposure relationships
• Familiarity with Agile/Scrum methodologies and sprint ceremonies
• Strong analytical and problem-solving skills with attention to detail
• Excellent verbal and written communication skills for global stakeholders
• Willingness and ability to work in 2 PM – 11 PM IST shift with overlapping US business hours