Technical Program Manager – Rack Level Protection

Oracle is a leading technology company specializing in data, infrastructure, and applications. They are seeking a seasoned Technical Program Manager to lead the strategy and development of Rack Level Protection platforms, ensuring the security of physical and logical assets in data centers.

Responsibilities:

• Set standards and drive adoption for all rack-level security devices and workflows
• Make policy recommendations and strategic decisions for scalable deployment, monitoring, and support models
• Provide executive-level visibility and escalation support for risk, incidents, and compliance matters
• Collaborate cross-functionally with GPS, data center, engineering, compliance, and operations leaders
• Develop, communicate, and maintain the global strategy and technical roadmap for rack-level protection systems in Oracle data centers
• Lead the integration of rack-level security devices with physical access management, environmental monitoring, and SOC/SIEM solutions, leveraging automation/APIs to streamline reporting and alerting
• Oversee global deployments—partnering with regional teams and vendors to ensure standardized implementation, maintenance, and support, as well as continuous improvement
• Implement and manage automated monitoring, audit, and alerting tools to maintain high reliability and rapid response to faults or incidents
• Ensure rack-level security systems, protocols, and processes meet or exceed corporate policy, regulatory, and audit requirements
• Analyze incident and system health data to drive root cause analysis, risk mitigation, and operational improvements
• Own vendor relationships: manage contracts, evaluate new products, and pilot innovations that enhance security or automate processes
• Produce and maintain technical and procedural documentation—covering device standards, installation and escalation playbooks, audit records, and compliance artifacts
• Measure and report key performance indicators such as system uptime, incident response times, compliance gaps, and continuous improvement initiatives to leadership

Requirements:

• Bachelor's degree (or equivalent experience) in Engineering, Security, Information Systems, or related technical field
• Minimum of 5 years' experience in program or product management for critical infrastructure or physical security systems, with specific depth in rack-level protection, access control, or data center hardware
• Hands-on expertise deploying, configuring, and maintaining rack-level security technologies (e.g., DRCC, Butterfly, smart locks, audit sensors, or similar) and integrating with enterprise PIAM, BMS, or SOC/SIEM solutions
• Networking skills must be strong
• Certification: CCNP (Cisco Certified Network Professional) or equivalent is required
• Strong understanding of regulatory and compliance mandates affecting physical and logical data center security (SOC 2, ISO 27001, PCI DSS, GDPR, etc.)
• Extensive vendor management experience, including contract negotiation, SLA enforcement, and performance oversight
• Experience with security and operational analytics platforms, developing dashboards, reports, and automated alerting
• Familiarity with cloud-based infrastructure services, remote management protocols (REST APIs, SNMP), and device hardening practices
• Superior communication, documentation, and leadership skills to influence stakeholders at all organizational levels
• Demonstrated ability to drive process improvement, reduce manual effort, and deliver measurable increases in system reliability and efficiency
• Advanced degree preferred