Crossing Hurdles is seeking a Project Manager II to oversee and prioritize projects across retail locations. The role involves collaborating with various stakeholders, managing third-party labor agencies, and ensuring project deliverables are met efficiently.
Responsibilities:
- Prioritize large volumes of projects across thousands of retail locations, many with tight deadlines and high complexity, with some guidance from leadership
- Partner closely with internal and external key partners regularly to align and drive impact and results efficiently and accurately while moving quickly
- Act as liaison between regional third-party labor agencies, fixture display companies, channel marketing managers, demo tech teams, field sales, visual merchandising, and the eyewear partner on any retail partner issues
- Manage third-party labor agencies to execute projects in brick-and-mortar retailers globally, ensuring deliverables are met
- Build highly detailed execution plans for various initiatives across multiple product lines
- Review instructions and execution for multiple projects simultaneously with strong attention to detail
- Understand display fixture production and installation processes to prepare workback schedules and deliverables for cross-functional sharing internally and externally
- Understand various retailer third-party labor operations to drive best-in-class execution
- Track field execution, including progress and results, and prepare reports for internal stakeholders
- Analyze demo data, identify potential roadblocks, and work with external partners to ensure in-store demo compliance
- Process all invoices and collaborate with leadership to ensure all third-party labor projects stay within budget
Requirements:
- Professional experience in retail in-store merchandising on either the brand or vendor side
- Project management experience
- Third-party labor management experience
- Proven ability to understand unique operating conditions within each retailer and how they impact planning and execution across all product lines
- Experience sharing program/project updates across broad teams and organizations with transparency and clear, concise cross-functional communication
- Extremely high level of accuracy and attention to detail with the ability to track and articulate complexities of fixture installations
- Experience managing relationships with cross-functional stakeholders and external vendors
- Experience partnering with external stakeholders
- Strong problem-solving skills, including identifying root causes and gathering cross-functional members to find solutions
- Strong interpersonal skills; approachable and flexible
- Experience navigating various organizational environments with differing cultures and structures
- Excellent verbal and written communication skills
- Proficiency with Google G Suite and Microsoft Office applications
- Familiarity with the eyewear retail partners and their guidelines/processes
- Experience planning large-scale executions and installations from concept through prototype and production stages
- Experience working in highly cross-functional settings
- Experience maintaining budgets and fiscal responsibility
- Experience in mobile carrier and/or specialty retail
- Experience with in-store tech demos or technology in a retail setting