Key skills
Engineering leadershipCloud-native environmentsAgile methodologiesDevOps practicesCI/CDTechnical strategyCompliance standardsPerformance managementDiversityinclusionCommunication skillsTeam managementGoAWSAzureGCPAzure DevOpsGitHubJiraAgileLeadershipCommunication
About this role
One Call is a company focused on providing impactful care coordination services. As a Senior Engineering Manager, you will lead high-performing engineering teams to deliver scalable technology solutions, ensuring alignment with strategic goals and fostering a culture of innovation and continuous improvement.
Responsibilities:
- Lead multiple engineering teams in delivering scalable, secure, and high-quality software products
- Drive adoption of modern development practices including Agile, DevOps, CI/CD and test automation
- Partner with Product, Design, and Architecture to define and deliver on product roadmaps with speed and quality
- Ensure engineering teams are aligned with business outcomes, and measure success through KPIs such as velocity, quality, availability, and customer impact
- Build and maintain a high-talent, high-accountability culture, including hiring, coaching, performance management, and career development
- Champion engineering excellence through code quality, technical reviews, observability, and continuous improvement
- Manage offshore teams, ensuring alignment with internal standards and delivery expectations
- Own the operational health of applications including uptime, incident response, and compliance (e.g., SOC2, HIPAA)
- Drive strategic initiatives such as platform modernization, technical debt reduction, and automation
- Collaborate across engineering, product, and business teams to resolve cross-functional challenges and deliver integrated solutions
- Manage resource allocation, and capacity planning
Requirements:
- Bachelor's degree in Computer Science, Engineering, or equivalent experience
- 5+ years of engineering leadership experience, including managing multiple teams and product areas
- Proven experience leading teams in cloud-native environments (e.g., AWS, Azure, GCP)
- Experience with remote-first and globally distributed teams
- Track record of delivering enterprise-grade software in regulated environments (SOC2, HIPAA)
- Strong leadership and communication skills; ability to inspire and influence across levels
- Deep understanding of Agile, DevOps, CI/CD, and modern software development lifecycle
- Familiarity with tools like Jira, Azure DevOps, GitHub, etc
- Ability to drive technical strategy, architecture decisions, and platform evolution
- Working knowledge of managing both cloud-based and on-prem applications
- Skilled in managing engineering metrics and using data to drive decisions
- Working knowledge of compliance standards such as SOC2 and HIPAA compliance
- Commitment to diversity, equity, inclusion, and belonging
- Demonstrate our core values of Think Big, Go Fast, Deliver Awe, and Win Together
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities