Senior Manager, Technical Program Management - Commerce Engineering

Ladders is seeking a Senior Manager Technical Program Management - Commerce Engineering to join a leader in the Hospitality & Recreation space. The role involves building and maintaining systems that support critical workflows, collaborating with product teams, and fostering a culture of growth within the team.

Responsibilities:

• Lead and mentor a high-performing team of Technical Program Managers, providing coaching and fostering a culture of growth
• Oversee Commerce Engineering OKR planning and reviews, ensuring alignment with company objectives
• Act as a central point of contact for cross-functional partnerships, facilitating communication and decision-making
• Define and optimize scalable program management processes, driving continuous improvement in execution and risk management
• Proactively identify and mitigate technical and operational risks across programs, developing contingency plans as needed
• Possess strong technical acumen in software development and architectural concepts to guide TPMs effectively
• Effectively communicate program status and influence decision-making across organizational levels

Requirements:

• 10+ years of experience in technical program management, with at least 4 years in a leadership role managing and mentoring other TPMs
• Proven track record of successfully leading and delivering large-scale, complex technical programs in a fast-paced product engineering environment
• Demonstrated experience building, growing, and leading high-performing technical program management teams
• Exceptional cross-functional collaboration and stakeholder management skills, with the ability to influence without direct authority
• Deep understanding of software development methodologies and best practices