Ladders is seeking a Senior Manager Technical Program Management - Commerce Engineering to join a leader in the Hospitality & Recreation space. The role involves building and maintaining systems that support critical workflows, collaborating with product teams, and fostering a culture of growth within the team.
Responsibilities:
- Lead and mentor a high-performing team of Technical Program Managers, providing coaching and fostering a culture of growth
- Oversee Commerce Engineering OKR planning and reviews, ensuring alignment with company objectives
- Act as a central point of contact for cross-functional partnerships, facilitating communication and decision-making
- Define and optimize scalable program management processes, driving continuous improvement in execution and risk management
- Proactively identify and mitigate technical and operational risks across programs, developing contingency plans as needed
- Possess strong technical acumen in software development and architectural concepts to guide TPMs effectively
- Effectively communicate program status and influence decision-making across organizational levels
Requirements:
- 10+ years of experience in technical program management, with at least 4 years in a leadership role managing and mentoring other TPMs
- Proven track record of successfully leading and delivering large-scale, complex technical programs in a fast-paced product engineering environment
- Demonstrated experience building, growing, and leading high-performing technical program management teams
- Exceptional cross-functional collaboration and stakeholder management skills, with the ability to influence without direct authority
- Deep understanding of software development methodologies and best practices