Key skills
Cyber SecurityTechnical SupportSecurity OperationsCloud InfrastructureNetworkingScriptingCuriosityAmbitionDrive to ImproveSales
About this role
ThreatSpike is a company that specializes in managed IT and cybersecurity services. They are seeking a hands-on Operations Engineer who will take ownership of complex technical challenges, from detection to resolution, while engaging with clients and advising at a strategic level.
Responsibilities:
- Technical Support (1st/2nd Line): Solve diverse IT and security challenges across multiple systems and environments
- Security Operations: Triage and respond to incidents from our 24/7 SOC. Lead remediation and advise client teams
- Engineering & Controls: Configure and implement advanced security controls using our in-house platform
- Client Engagement: Run service reviews, guide clients along security roadmaps, and act as a trusted advisor
- Pre-Sales & Projects: Support demos and POCs, and deliver high-impact security and IT projects end-to-end
Requirements:
- 1st class degree in Computer Science, Cyber Security, Engineering, Mathematics, Physics, or similar
- Strong technical foundations: operating systems, networking, scripting, security protocols, cloud infrastructure
- Hands-on experience (homelabs, open-source, real-world environments)
- Excellent problem-solving skills
- Curiosity, ambition, and an unstoppable drive to improve