Product Manager - API

ComPsych is the worldwide leader in organizational mental health and well-being solutions. They are seeking a Product Manager - API who will be responsible for the strategy and execution of the organization’s integration platform, ensuring high-quality, user-centered solutions that support various operational teams.

Responsibilities:

• Act as a product leader (contributing to strategy, requirements, and the roadmap) for ComPsych’s platform and API integrations
• Lead workshops and other cross functional exercises to explore product opportunities
• Articulate a compelling product vision and inspire cross-functional teams to rally around it
• Engage with customers and lending product thought leadership in support of further product development, customer success, and business development activities
• Synthesize market needs into technical product requirements and drive alignment with leadership on prioritization for the roadmap
• Define the value of every integration. Calculate ROI based on operational time saved or strategic business value to justify engineering investment
• Lead technical discovery workshops with external partners and internal stakeholders to define use cases, data payloads, security protocols, and authentication methods
• Own, manage, and prioritize the integration backlog (including writing stories, mitigating risks, prioritizing effectively, and unblocking the team)
• Own the quality of API documentation and integration guides. Ensure that our internal and external partners have the 'How-To' materials that they need to self-serve
• Enable customer-facing teams with product knowledge and direction; equip the Sales, Implementation, and Customer Success Teams with needed to sell and deploy our connectivity solutions
• Maintain accurate, timely and compliant documentation within all departmental and company systems, following established policies and procedures and ensure confidentiality
• Perform other duties as assigned

Requirements:

• 2+ years of experience in product management or technical product ownership
• Technical Literacy: Demonstrated ability to read and draft basic API specifications. Should be comfortable using tools, such as Postman, to test endpoints and verify data payloads independently
• Deep Technical Acumen and demonstrated ability partnering with Engineering
• Execution Rigor: Experience writing detailed stories, managing and prioritizing backlog health, and delivering with cross-functional teams
• Analytical Mindset: Data-driven approach to problem-solving and prioritization
• Ambiguity Tolerance: Experience working in an ambiguous and Agile development environment; ability to build processes where none exists
• Influence: Ability to drive initiatives forward with cross-functional teams (Sales, Customer Success, Implementation, Engineering) without formal authority
• Excellent organizational skills, highly self-motivated, and dependable
• Excellent listening, verbal, and written communication skills
• Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills to meet established timeframes
• Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required
• Ability to be present on camera during work-related trainings, meetings, and/or events
• Must be able to sit or stand at a desk for prolonged periods while working on a computer
• 1+ year specifically managing integrations, developer platforms, or B2B SaaS products