Senior Project Manager

Gainwell Technologies is a company focused on improving health and well-being through innovative technologies. They are seeking a highly driven Senior Project Manager to lead critical work for Managed Care, Claims, and Financial teams, ensuring compliance with service level agreements and driving project deliverables to closure.

Responsibilities:

• End-to-End Work Item Management: Oversee and track CTNs, Findings, Defects, Change Requests (CRs), and Change Orders (COs) across multiple functional teams
• SLA Compliance: Ensure all work items meet SLA timelines and process requirements; escalate risks and blockers early
• Status Oversight: Monitor and validate status updates and assignments to ensure accuracy and accountability
• Active Leadership: Take initiative to drive work items to closure—engaging stakeholders, removing roadblocks, and ensuring follow-through
• Reporting & Communication: Provide timely updates to leadership and stakeholders; maintain dashboards and documentation for transparency
• Process Improvement: Identify inefficiencies and recommend improvements to enhance workflow and SLA adherence

Requirements:

• Bachelor's degree in Business, Healthcare Administration, or related field
• 7+ years of project management experience, preferably in healthcare or managed care environments
• Strong understanding of SLA frameworks and operational risk
• Proven ability to manage complex workstreams and cross-functional teams
• Excellent communication, analytical, and problem-solving skills
• Master's degree
• PMP or equivalent certification strongly preferred