Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Lead Engineer role will lead Trailblazer Identity, a B2C identity platform within Salesforce’s Digital Marketing Technology group, responsible for the innovation of Salesforce digital experiences globally, leveraging best-in-class technology and systems.
Responsibilities:
- Establish the technical vision and unlock best-in-class capabilities in the marketing technology ecosystem
- Serve as the technical leader, providing solution guidance, influencing technical decisions across multiple teams and the broader organization, while ensuring optimal business outcomes
- Proactively partner with Product and Engineering leadership to define, shape, and champion the technical aspects of product roadmaps to align with business goals and architectural vision
- Drive the design and architecture of complex, high-impact technical solutions that translate business requirements into robust, scalable, reliable, and secure systems, while leveraging of Salesforce product suite
- Innovate and invent the future of Agile and DevOps, drive continuous improvement with a focus on process, controls, scalability, and maturity
- Continuously evaluate, assess, and advocate for the adoption of cutting-edge tools and technologies that drive significant improvements in engineering efficiency, productivity, and future-proofing
- Elevate the overall technical strength of the engineering organization by actively coaching, mentoring, and setting a high bar for technical excellence, architecture, and engineering best practices
- Cultivate and thrive in a culture of ownership, high-quality delivery, and continuous innovation
Requirements:
- 10+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services
- Proven experience with Identity package implementations (e.g., Okta, Auth0) and expert-level knowledge of Identity protocols (OIDC, SAML) and Authorization frameworks (OAuth 2.0), including security extensions like PKCE
- Deep understanding of web security fundamentals, including JWT lifecycle management, CORS, CSP, and XSS prevention
- Experience developing back-end software, preferably including JavaScript or TypeScript and runtimes like Node.js
- Experience in building scalable applications based on micro-service architecture in public cloud infrastructure AWS (preferred), GCP, or other public cloud substrates
- Experience in serverless components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc)
- Experience with NoSQL databases - DynamoDB, Graph databases (Neo4j, Neptune, etc), Web Services (REST, GraphQL) & Data streams (Kafka, Kinesis, etc)
- A related technical degree required