Lumen Technologies connects the world by igniting business growth through seamless connections of people, data, and applications. The Account Manager II is responsible for driving new sales and increasing brand awareness within a defined territory by selling the Lumen portfolio of products and services, primarily focusing on new logo acquisition and team development.
Responsibilities:
- Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles
- Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue
- Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc
- Effectively navigate company systems and tools to provide customers with timely quotes, follow up
- Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call
- Engage internal resources and support personnel to provide an exceptional customer experience
- Leverage the broader sales resource eco-system to drive high impact opportunities
- Work with urgency through all aspects of the sales cycle through closing
- Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required
- Provide activity reports as required. Forecast and commit monthly sales volume accurately
- Attend assigned meeting and participate in all company training requirements
- Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics
Requirements:
- 4+ years sales experience
- Experience selling similar products and solutions
- Experience selling telecom/telecom solutions
- Advanced sales experience in a similar desk-based or inside/outside role
- History developing new accounts and opening new sales territories a plus
- Ability to conduct an efficient sales call or web-conference
- Prepared, organized and planned approach to daily business pursuits
- Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc
- Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges
- Proficiency in Salesforce/CRM
- Work daily with integrity and follow the Lumen Unifying Principles