Healthesystems offers workplace flexibility with a Work-From-Home model, and they are seeking a Senior Business Systems Analyst. The role involves collaborating with Agile teams to translate software requirements into actionable user stories, serving as a liaison between stakeholders and technical teams, and providing advanced analytical leadership.
Responsibilities:
- Requirements Elicitation, Documentation & Process Mapping
- Requirements Research & Analysis
- Adherence to BSA Standards & Contribution to Knowledge Sharing
- Adherence to Agile and SAFe Practices
- Backlog Management & Agile Execution Support
- Facilitation & Collaboration
- Testing, Validation & Implementation Support
- Communication & Stakeholder Management
- Continuous Learning & Innovation
- Confluence Management
- Coaching & Mentoring
- Complex Projects
- Strategic Planning
Requirements:
- Bachelor's degree from four-year College or university; plus, six to eight years of related experience and/or training; or equivalent combination of education and experience
- Must have significant hands-on experience with Appian
- Must have hands-on experience with AI
- Must have hands-on experience with process mapping
- An understanding of SQL (Depends on assignment)
- Sense of urgency: The ability to respond quickly and effectively to tasks, deadlines, and challenges, often within a fast-paced or high-pressure environment ensuring that goals and objectives are met in a timely manner without compromising quality
- Analytical Thinking and Problem Solving: The ability to identify patterns, analyze complex data, and develop solutions to problems in business processes or systems
- Communication Skills: Effective communication (written, verbal, and non-verbal) to facilitate understanding and collaboration among stakeholders, team members, and management
- Interaction Skills: The ability to facilitate meetings, work collaboratively with different stakeholders, manage conflicts, and build consensus
- Stakeholder Analysis: Understanding the needs, expectations, and influences of stakeholders, and the ability to engage them in the business analysis process
- Modeling Skills: The ability to create and use various models, diagrams, and visualizations to represent business processes, workflows, or system designs
- Documentation and Specification: The ability to document requirements, processes, and other key artifacts clearly and in a structured way
- Adaptability: The ability to adjust to changing conditions, requirements, and unexpected challenges
- Conflict Resolution: The ability to recognize, address, and resolve conflicts that may arise during the business analysis process or with stakeholders
- Experience in Healthcare, Pharmacy Benefits Management and/or Ancillary Benefits Management, workers' compensation and/or insurance industry
- Experience working in an Agile environment
- Certifications such as Project Management Professional (PMP), Certified Business Analysis Professional (CBAP), SAFe® (Scaled Agile Framework) certifications, or Appian Certifications
- Experience with the following: Java, Mongo, Kafka, DataDog, Splunk, ActiveBatch, SOAP webservice, REST API, MS SQL Server, Jira / Confluence, GIT, SwaggerHub, Appian, MS Office / Power Platform