Vetcove is a fast-growing, mission-driven company modernizing the veterinary software landscape. As a Senior Product Manager, you will be responsible for enhancing and scaling platforms that support veterinary clinics, leading product initiatives, and driving cross-functional alignment to improve user experience and operational efficiency.
Responsibilities:
- Drive Product Strategy & Roadmap : Define and own product strategy for key areas of the platform, translating company goals and customer insights into a clear, prioritized roadmap
- Lead Complex Initiatives: Oversee large, cross-functional projects from discovery through launch and iteration, ensuring on-time delivery and measurable impact
- Turn Feedback & Data into Action: Synthesize qualitative feedback and quantitative data to identify opportunities, validate hypotheses, and inform strategic decisions
- Optimize Product Performance: Establish and monitor KPIs, analyze product performance trends, and lead initiatives to improve adoption, engagement, retention, and revenue outcomes
- Strengthen Cross-Functional Alignment: Partner with engineering, design, data, onboarding, and support to align on requirements, scope, tradeoffs, and success metrics
- Elevate Product Documentation & Processes: Create detailed product requirement documents, user stories, and technical specifications to ensure clarity and execution excellence
- Ensure High-Quality Delivery: Lead comprehensive QA processes, define acceptance criteria, and uphold a high bar for user experience and product reliability
- Mentor & Influence: Provide guidance to junior product managers and influence stakeholders across departments to foster strong product thinking throughout the organization
- Drive Go-to-Market & Enablement: Partner with internal teams to ensure successful launches, create training materials, and support feature adoption across customers and internal stakeholders
Requirements:
- A four-year college degree
- 5+ years of progressive product management experience
- Ownership of complex product areas
- Demonstrated success delivering strategic, cross-functional initiatives that drive measurable business impact in a SaaS or technology-driven environment
- Proven ability to define and execute product strategy
- Manage multi-quarter roadmaps
- Lead discovery and experimentation efforts
- Partner closely with engineering and design to ship scalable, high-quality solutions
- Strong track record of setting long-term product vision
- Balancing short-term wins with long-term platform investments
- Making principled tradeoffs aligned with company objectives
- Advanced analytical capabilities
- Experience defining KPIs
- Building business cases
- Leveraging experimentation frameworks
- Using data analytics tools to inform prioritization and measure success
- Extensive experience writing detailed product requirement documents
- Leading sprint planning and backlog grooming
- Managing stakeholder expectations
- Delivering complex launches with operational rigor
- Exceptional written and verbal communication skills
- Experience influencing senior stakeholders
- Driving alignment across diverse, cross-functional teams
- Deep commitment to understanding user workflows
- Conducting research and interviews
- Translating insights into impactful product improvements
- Demonstrated ability to operate effectively in a fast-paced environment
- Manage competing priorities
- Mentor junior team members
- Lead without direct authority
- Strong understanding of technical architecture, APIs, integrations, and system design considerations
- Comfort engaging in technical discussions and evaluating implementation tradeoffs