Senior Product Manager

Vetcove is a fast-growing, mission-driven company modernizing the veterinary software landscape. As a Senior Product Manager, you will be responsible for enhancing and scaling platforms that support veterinary clinics, leading product initiatives, and driving cross-functional alignment to improve user experience and operational efficiency.

Responsibilities:

• Drive Product Strategy & Roadmap : Define and own product strategy for key areas of the platform, translating company goals and customer insights into a clear, prioritized roadmap
• Lead Complex Initiatives: Oversee large, cross-functional projects from discovery through launch and iteration, ensuring on-time delivery and measurable impact
• Turn Feedback & Data into Action: Synthesize qualitative feedback and quantitative data to identify opportunities, validate hypotheses, and inform strategic decisions
• Optimize Product Performance: Establish and monitor KPIs, analyze product performance trends, and lead initiatives to improve adoption, engagement, retention, and revenue outcomes
• Strengthen Cross-Functional Alignment: Partner with engineering, design, data, onboarding, and support to align on requirements, scope, tradeoffs, and success metrics
• Elevate Product Documentation & Processes: Create detailed product requirement documents, user stories, and technical specifications to ensure clarity and execution excellence
• Ensure High-Quality Delivery: Lead comprehensive QA processes, define acceptance criteria, and uphold a high bar for user experience and product reliability
• Mentor & Influence: Provide guidance to junior product managers and influence stakeholders across departments to foster strong product thinking throughout the organization
• Drive Go-to-Market & Enablement: Partner with internal teams to ensure successful launches, create training materials, and support feature adoption across customers and internal stakeholders

Requirements:

• A four-year college degree
• 5+ years of progressive product management experience
• Ownership of complex product areas
• Demonstrated success delivering strategic, cross-functional initiatives that drive measurable business impact in a SaaS or technology-driven environment
• Proven ability to define and execute product strategy
• Manage multi-quarter roadmaps
• Lead discovery and experimentation efforts
• Partner closely with engineering and design to ship scalable, high-quality solutions
• Strong track record of setting long-term product vision
• Balancing short-term wins with long-term platform investments
• Making principled tradeoffs aligned with company objectives
• Advanced analytical capabilities
• Experience defining KPIs
• Building business cases
• Leveraging experimentation frameworks
• Using data analytics tools to inform prioritization and measure success
• Extensive experience writing detailed product requirement documents
• Leading sprint planning and backlog grooming
• Managing stakeholder expectations
• Delivering complex launches with operational rigor
• Exceptional written and verbal communication skills
• Experience influencing senior stakeholders
• Driving alignment across diverse, cross-functional teams
• Deep commitment to understanding user workflows
• Conducting research and interviews
• Translating insights into impactful product improvements
• Demonstrated ability to operate effectively in a fast-paced environment
• Manage competing priorities
• Mentor junior team members
• Lead without direct authority
• Strong understanding of technical architecture, APIs, integrations, and system design considerations
• Comfort engaging in technical discussions and evaluating implementation tradeoffs