Product Owner

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. 

We are looking to hire a Product Owner, Data Integrations.  The Product Owner, Data Integrations, will play a critical role in shaping the development and execution of data integration product strategies to enhance customer engagement and support business growth. This role is responsible for managing the product backlog, ensuring that Snowflake, Informatica and Adobe products meet the evolving needs of our customers while aligning with the company’s strategic objectives.

As a key member of an agile team, the Product Owner will collaborate closely with cross-functional teams, including IT, Web/eCommerce, App, Marketing, Sales, and Customer Care, to define and prioritize requirements for innovative solutions using the Snowflake, Informatica, and Adobe Marketing Cloud. The ideal candidate will have strong analytical skills and a deep understanding of data and integration technologies, enabling them to translate business needs into actionable product features.

The Product Owner will work with stakeholders to refine the product vision, prioritize features, and deliver high-impact enhancements, ensuring the features provide exceptional customer experiences and contribute to the company’s growth initiatives. The product owner will oversee a scrum team with 8 in-direct reports.

Here’s a summary of what Princess is looking for in a Product Owner, Data Integrations.  Is this you? 

Responsibilities: 

• Own and Prioritize the Data Integrations Product Backlog: Defines, organizes, and prioritizes the backlog based on business value, customer needs, and technical feasibility. Ensures delivery of high-value features that improve customer engagement. Balances competing priorities and manages trade-offs between speed, scope, and quality, integration technologies, and downstream systems.

• Lead Agile Planning & Sprint Execution:  Facilitates sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. Maintains predictable delivery velocity and continuous improvement. Removes impediments and ensures the scrum team stays focused on high-impact work.

• Gather, Refine & Translate Requirements:  Collaborates with Marketing, Sales, IT, Customer Care, and Digital teams to gather requirements and translate them into user stories with clear acceptance criteria. Requirements span pre-cruise, onboard, and post-cruise customer journeys. Ensures accurate development aligned with business needs and operational realities.

• Stakeholder Alignment & Expectation Management:  Manages communication with business stakeholders, ensuring clear understanding of timelines, trade-offs, and priorities. Resolves conflicts around competing needs and negotiates scope decisions. Prevents misalignment across departments and ensures high adoption of delivered features.

• Support CRM Integration & Technical Alignment: Collaborates with IT and engineering teams to ensure features integrate seamlessly with booking systems, mobile apps, loyalty platforms, and other touchpoints. Addresses technical constraints and ensures data flow consistency. Supports personalized, omnichannel customer experiences.

• Define and Communicate Data Integration Product Vision:  Partners with direct leaders and stakeholders to articulate the product vision, ensuring alignment with company strategy, guest experience goals, and digital transformation initiatives. Inspires the scrum team by clearly communicating goals and outcomes. Creates a shared understanding of direction and measurable intended business results.

• Drive User Story Quality & Acceptance:  Writes, reviews, and validates user stories to ensure clarity, feasibility, and alignment with the Data Integration vision. Guides scrum team members and provides clarity during development cycles. Reduces rework and ensures reliable releases.

• Product Performance Monitoring & Optimization: Analyzes user feedback, product analytics, and key performance indicators to identify opportunities to optimize features and user experience. Drives measurable improvements in engagement, personalization, and operational efficiency. Turns ambiguous data trends into actionable product enhancements.

• Quality, Testing & Compliance Validation:  Ensures all delivered features meet quality standards, pass acceptance criteria, and comply with internal policies and relevant regulations (GDPR, CCPA, CAN-SPAM). Protects system stability, customer trust, and regulatory compliance. Includes functional testing, UAT validation, defect prioritization, and risk mitigation.

• Additional Duties as Assigned:  Performs other duties as assigned.

Knowledge & Skills:

• Strong understanding of Agile product management, including backlog ownership, user story creation, acceptance criteria definition, sprint planning, and continuous delivery practices.

• Demonstrated ability to translate business requirements into clear, actionable user stories and epics that development teams can execute against with minimal ambiguity.

• Deep familiarity with Scrum ceremonies and Agile methodologies, including sprint planning, backlog refinement, daily stand-ups, reviews, and retrospectives.

• Proficiency with Agile tools such as Jira, Confluence, or similar platforms used for backlog management, roadmap visualization, and team collaboration.

• Knowledge of data and integration platforms and patterns, with preference for Snowflake, Informatica, and Adobe Marketing Cloud. Able to understand platform capabilities, constraints, and integration points.

• Strong analytical skills, including the ability to interpret customer data, user behavior, and performance metrics to inform prioritization and product decisions.

• Experience collaborating with cross-functional teams, such as IT, engineering, marketing, sales, operations, and customer service, to ensure aligned and effective product delivery.

• Excellent communication and stakeholder management skills, with the ability to negotiate priorities, resolve conflicts, and clearly articulate product vision to both technical and non-technical audiences.

• Capability to balance short-term needs with long-term product strategy, making trade-off decisions that optimize value delivery while maintaining technical health and platform stability.

• Strong problem-solving abilities, particularly in navigating technical constraints, identifying root causes of system issues, and collaborating with engineers to design practical solutions.

• Proficiency in preparing presentations and storytelling with data, using tools such as MS PowerPoint to convey product insights, progress, and recommendations to leadership.

Requirements: 

• Bachelors Degree - ​Business Administration, Management Information Systems, Computer Science preferred

• 3+ years of work experience in Snowflake, Informatica, Adobe Marketing Cloud or other software-as-a-service product development, with preference for experience in the travel or hospitality industry. 

• 2+ years in a product related role within agile product management and development. 

• 2+ years of managing hybrid agile scrum teams. 

• Preferred to have proficiency in Snowflake (or similar data platforms)

• Strong experience with product design and roadmap tools (e.g., Figma, Adobe Creative Suite) and project management tools (e.g., Jira, Confluence). 

• Knowledge of behavior-driven development and continuous delivery practices. 

• Ability to understand complex business processes. 

• Communicating and story-telling using MS PowerPoint.

Travel:   Less than 25% non-shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.

This position is classified as “remote.”  As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Princess headquarters in Fort Lauderdale, FL for in-office collaboration.  

Princess provides comprehensive and innovative benefits to meet your needs, including:

What You Can Expect  

• Cruise and Travel Privileges for You and Your Family 
• Health Benefits 
• 401(k)  
• Employee Stock Purchase Plan  
• Training & Professional Development 
• Tuition & Professional Certification Reimbursement 
• Rewards & Incentives  

Our Culture… Stronger Together 

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information 

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA) 

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact careers@carnival.com. 

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