Sales Consultant - Customer Care Specialty

The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacations Ownership products to perspective purchaser’s to be delivered in a professional and ethical manner.  The primary duties of the Sales Consultant are to discover the prospective purchaser’s needs & interests in order to create a want to join the Holiday Inn Club Vacations program through a structured sales presentation.  The Sales Consultant will advise clients on how being an HCV owner will provide added value to their lives and is prepared to address/overcome any questions, concerns and objections while providing a quality customer service experience.  The Sales Consultant is responsible for providing a 60 up to 90 minute guest tour presentation for those guests/families that did not meet the frontline or owner line requirements.  

Exciting Opportunity!  Full Time Positions, Weekly Pay, PTO, 401K, Tuition Assistance, Health Benefits, Discounts at IHG Hotels & Resorts, and So Much More!

ESSENTIAL DUTIES AND TASKS

• Conducts an Owner Presentation and Tour as trained at scheduled times from a Customer Service Perspective.
• Attends Training Classes on an On-Going basis and participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers.
• Builds Relationships with assigned Sales Training Managers and all member on the Customer Care Sales Team.  Assists in ensuring all questions are answered in a professional, informative, diplomatic and correct manner. 
• Delivers the utmost level of customer service to all guests to ensure a great sales tour experience.  Achieves personal and departmental written objectives as provided or determined throughout the fiscal year.  

 

This job description in no way states or implies that theses are the only duties to be performed by the employee in this position.  It is not intended to give all details or a step-by-step account of the way each procedure or task is performed.  The incumbent is expected to perform other duties necessary for the effective operation of the department.  

QUALIFICATIONS:

• High School Diploma or GED equivalent
• Higher Education Encouraged
• Active Real Estate License - May be required for certain locations (I.e: Florida, Nevada, South Carolina, Tennessee)
• Strong Oral Communication Skills
• Strong professional Work Ethic, High Energy, and Positive Attitude
• Persuasive Interpersonal Skills
• Strong Listening and Comprehension Skills
• Proactive Team Player
• Highly Motivated to Succeed
• Self-Directed and Independent
• Pursuit of Continuous Improvement

 

Pay: $60,000 - $150,000+ per year

BENEFITS:

At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success. 

 

• Paid Training- Biweekly Pay/Commission
• Lucrative Compensation Plan
• Growth Opportunities
• 401K
• Comprehensive Benefits - Health, Dental and Vision Plans
• EAP - Employee Assistance Program
• PTO
• Discounts through IHG including additional discounted employee benefits through our company Perks Website
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

 

#INDSA1
#ZRSA1