MAC Self Perform Technician

 BGIS is currently seeking a MAC Service Perform Technician to join the team in in Hartford, CT.  

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The MAC Service Perform Technician is responsible for delivering on demand services relating to furniture systems and furniture repairs for multiple facilities. The position executes activities to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including environmental, health and safety. The MAC Service Perform Technician demonstrates BGIS values in communications with clients and other team members.  

KEY DUTIES & RESPONSIBILITIES

Client Service Focus

• Assist in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered. 
• Complete removal, disposal and delivery of furniture.
• Assemble furniture systems. 
• Ensures work order requests are completed on time ensuring customer satisfaction. 
• Maintain quality standards for BGIS and the client. 
• Perform activities in accordance to established processes as well as internal and external requirements. 
• Monitor sub-contractors to ensure successful completion of projects. 
• Perform regular walkthroughs to provide observations about furniture condition and deficiencies and offers recommendations for enhancement and repair. 
• Respond to routine and on demand service requests and performs preventative and corrective maintenance relating to furniture systems and furniture repairs. 
• Maintain work order records within service management maintenance database. 
• Participate in facility related projects. 
• Maintain all assigned tools and arrange for repair and replacement as required. 
• Submit all expenditures on a timely basis. 
• Attend training, safety meetings, operational meetings, toolbox talks and other information sessions. 
• Contribute to the completion of other key initiatives as assigned.

Required Education, Knowledge, and Abilities

• High School Diploma or equivalent plus some trade related training. 
• Ability to adhere and properly execute processes and practices relating to facility operations and maintenance. 
• Experience in assembling/disassembling furniture systems preferred. 
• Previous work in basic furniture repairs such as arm, aster, and pneumatic cylinder preferred. 
• Strong environmental, health and safety mindset. Ability to perform work in a safe manner. 
• Strong client service orientation along with a high sense of urgency. 
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification. 
• Ability to work independently and contribute positively to teamwork. 
• Entry level knowledge of computer applications including Microsoft Office.

Physical Demands and Work Environment 

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.  
• Ability and willingness to travel. 
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.

Visit us online at https://www.bgis.com/us/careers.htm for more information. 

The salary range for this position in the US is $25-$30 Per Hour.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. 

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

BGIS is committed to fair and equitable compensation practices. BGIS has different pay ranges for different work locations within the United States which allows us to pay team members competitively and consistently in different geographic markets. The applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location.  

A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.

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