AC Hotel Portsmouth, a Colwen Hotels Property, is seeking an experienced and detail-oriented Banquet Director to join our culinary team. In this role, you will be responsible for coordinating, supervising, and directing all property food and beverage for events and functions, while controlling costs and driving guest and associate satisfaction.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

Oversee, coordinate, supervise and direct catered and non-catered functions
Control food and beverage cost while driving guest satisfaction
Work closely with sales teams and Hotel General Managers at assigned hotel
Recruit, interview and hire food and beverage staff associates for assigned hotel
Train and support all banquet associates and ensure performance in accordance with established hotel brand/Colwen standards
Set departmental targets and objectives, work schedules and budgets
Ensure sequence of service standards are met
Strict adherence to all applicable food and beverage standards
Develop menus with other members of food and beverage team
Ongoing communication with staff through regular departmental meetings (document agenda and attendance)
Pre shift meetings daily or as needed
Ensure staff is up to date with information related to drinks, specials, wines, beers etc.
Audit for efficient operation of bar and cost controls
Monitor liquor sales and product mix
Educate and maintain proper controls with bartenders
Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
Maintain proper inventory controls and order supplies
Receive, check and document all food and beverage deliveries
Perform accurate cash-out procedure at shift end
Evaluate market trends and ideas for liquor specials and presentation
Perform other duties as assigned

Requirements:

2 years banquet, event or food and beverage management experience (hotel experience preferred)
Excellent interpersonal and customer service skills
Reliable with the ability to multi-task
T.I.P.S. and ServSafe certification (within 30 days if certification is expired)
Strong Leader of people
Excellent verbal and written communications skills
Familiar with common computer software programs, ability to operate POS system
Must be willing to work rotational work schedule including nights, weekends and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

Banquet Director - AC Hotel Portsmouth

Key skills

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