Senior Vice President, Product Manager

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President, Product Manager to join our Global Payments & Trade team in the Enterprise Contact Center on behalf of the Global Payments & Trade Platform. This role is located in Pittsburgh PA, or New York, NY.

In this role, you’ll make an impact in the following ways: 

• Leads product management, development and strategy for large and/or complex products in the Enterprise Contact Center on behalf of the Global Payments & Trade Platform. 
• Manages the capability roadmap and service delivery of our white-labeled contact center to support Global Payments & Trade products ranging from investment cash management accounts, retained assets, demand notes and benefit disbursements for client pension plans.
• Assigned to product areas with high-growth potential and has fully developed core expertise on industry trends, market segments and competitor services/offerings. 
• Develops ideas for new products. Ensures that risk, regulations, and market conditions are accounted for throughout the life-cycle of developed products. 
• Analyses complex client requirements and develops solutions that may include more than one product. 
• Must understand the economics behind products and demonstrate business acumen.
• Independently manages the development, enhancement, and profitability of assigned products and performs both operational and marketing analysis to ensure profitability and penetration goals are met. 
• Accountable for maximizing the value of the product resulting from the work of the pod.
• Owns end-to-end of delivery on the pod’s outcomes and ensures execution of the pod’s roadmap towards objectives by supporting and coaching the pod’s team to ensure they have a thorough understanding of the backlog and priorities. 
• Manages relationship with Operations, Technology, Risk, Compliance, Legal, etc. to ensure different requirements are met during the new product development, enhancement, delivery, strategy, and planning processes.
• Employs a client-focused, strategic approach to develop the business case for firm offerings in the marketplace through in-depth and complex analyses on client segments, competitive landscape and industry environment. 
• Demonstrates in-depth and comprehensive knowledge of assigned products, the marketplace and client needs to drive product growth/development and maximize profitability.
• Creates product management roadmaps and establishes evaluation criteria and success metrics. Leads pricing, promotion, distribution strategies and competitive differentiators. 
• Positions products for specific client segments, highlighting key benefits and competitive advantages. 
• Engages with Sales and relationship Management in supporting business sales.  
• Performs technical training, demonstration and develops user guides for clients while also preparing sales materials and training BNY Mellon professionals.

 

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in business or technical-related discipline, or equivalent work experience required, advanced degree preferred.
• 10-12 years of experience in providing product ownership or product management required, experience in the securities or financial services industry is a plus.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

 

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $102,000 and $170,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. 
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.