Retail Sales Associate-Expressions

Responsible for all sales with the assigned shop.

• Associates must maintain accurate money handling and proficiency on the cash register

• Maintain end-of-shift paperwork and closing procedures

• Meet all sales goals as directed

• Participate in our physical inventories

• Unpack incoming freight as soon as possible, counting and checking against the packing slip

• Responsible for cleanliness of respective shop

• Demonstrate excellent salesmanship while maintaining a warm and friendly atmosphere

• Adhere to Payment Card Industry Data Security Standards (PCI Compliance)

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Perform other job-related duties as assigned 

• Excellent communications skills
• Ability to perform basic math
• Skill in establishing and maintaining effective working relationships with staff
• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Ability to read, write, and communicate verbally in English
• High School diploma or equivalent 

ADDITIONAL REQUIREMENTS

• Work is performed in areas, which may be unusually hot, cold, noisy, smoky, dusty, dimly lit or illuminated

• Work may entail use of computer equipment, copy machine, calculator, clothes steamer, use of vacuum cleaner, telephone and cash register

• Constant contact with team members and customers

• Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

• Seldom pushing/pulling and lifting/carrying 25 lbs. or less, constant firm/strong repetitive grasping with both hands

• Occasional bending over and reaching overhead from floor level to 6ft climbing of ladder; climbing of step stool and walking around store

• Ability to stand for long periods of time, kneeling, squatting, crouching

• Normal vision range and absence of color blindness

• Requires the ability to distinguish letters, numbers and symbols, perform simple tasks, reading and math skills, follow instructions, and use independent judgment 

 

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.