Warehouse Trainer

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

• The Warehouse Trainer directs and facilitates training for employees both temporary, newly hired full-time, new to a department or in need of recertification, and for employees requiring help to improve their performance.  The Trainer may participate in or lead a variety of training exercises.
• The Trainer communicates with trainees, teaching and explaining Mattel's values, training procedures, product handling techniques, documentation/customer service requirements, and safety guidelines which are all vital in our distribution center. 
• The Trainer follows up with trainees by tracking their learning progress, making recommendations on how to improve their performance, while examining work for accuracy, neatness, and conformance to policies and procedures.
• Interacts with the Leads, Supervisors, Human Resources, and Operations Manager to evaluate and critique the DC training programs, in an effort to provide the best training and work experience possible.
• Advises the trainee’s direct Supervisor concerning individual progress to determine succession planning and employee readiness.  Makes recommendations on strategies to improve performance, readiness for advancement to additional tasks, and readiness and fitness for hire.
• The Trainer will occasionally conduct formal classroom training, as well as small group training sessions on the floor.
• Ensures that all Mattel safety and security policies and procedures are followed.
• As needed the warehouse trainer will conduct the work of a warehouse technician. 

Qualifications

• High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience.

• Bilingual preferred.

Additional Information

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.