About this role
Role Overview
- Oversee daily operations of international transportation and brokerage operation
- Supervise and coordinate activities in the export and customs house brokerage or gateway environment
- Provide proactive customer service to internal and external customers
- Maintain performance statistics
- Assist in the retention and training efforts of staff and customers
- Review and monitor shipment documentation for accuracy
- Communicate with customs officials as appropriate
- Establish, monitor, and revise policies, procedures and service standards for customs clearance operations
- Conduct meetings with staff to assess group’s overall status and discuss ideas for improvement
Requirements
- Minimum High School Diploma or GED
- Minimum four years related experience
- Minimum one year supervisory experience
- Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping
- Must be able to read, write and speak English fluently.
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform offering discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
- Pet insurance