About this role
Receives soiled linens by bag, cart or chute from the floors. Sorts all articles by kind, color and degree of soil. Inspects all laundry and linens and records all damaged or stained items.
Operates washers and dryers according to recommended capacity and other manufacturers’ guidelines. Ensures necessary chemicals are added in the correct quantities prior to wash cycles.
Folds clean linens and store as appropriate. Operates table linen ironer.
Assists in daily linen counts for monthly inventories.
Informs supervisor of malfunctioning equipment.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Health and Safety:
Follow hotel safe work procedures and policy, including the use of personal protective equipment.
Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.
Report all injuries or illnesses to a supervisor or manager immediately.
Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.