WASH Emergency Coordination, Reporting and Liaison Officer

Position Title : WASH Emergency Coordination, Reporting and Liaison Officer

Location : Gaza Strip.

Report to : Program manager

Project duration : 12 months with a high possibility of extension

About MA’AN

MA’AN Development Center is an independent, non-governmental, non-partisan Palestinian development and training institution established in January 1989, registered by law as a non-profit organization.  The main office is in Ramallah, and the four branch offices are located in Gaza, Khan Younis, Tulkarem, and Jenin.  MA’AN's work is informed by the necessity of creating independent, self-reliant initiatives that lead to the development of human resources for sustainable development, which incorporate values of self-sufficiency and self-empowerment.

Job Summary

MA’AN is currently implementing a project that aims to address the critical water, sanitation, and hygiene needs of conflict-affected populations across the Gaza Strip. MA’AN is actively seeking a competent and highly qualified Emergency Coordination, Reporting, and Liaison Officer to lead the organizational engagement within relevant clusters and inter-agency forums. The selected candidate will be responsible for preparing project-related reports and supporting WASH emergency preparedness and response activities, including needs assessments, response planning, gap analysis, reporting, and information management.

The main duties include:

WASH Emergency Coordination & Liaison:

· Lead MA’AN’s organizational engagement in the WASH Rapid Response Team (RRT) by representing the organization in coordination forums, sharing information, and supporting joint response processes led by the WASH Cluster and relevant authorities.

· Act as the designated liaison with the WASH Cluster, Ministry of Health (MoH), WHO, UNICEF, and other relevant partners for coordination and information exchange related to WASH emergencies and public health alerts.

· Support participation in rapid field investigations and assessments, as requested by the (RRT) or WASH Cluster, in coordination with MA’AN’s technical teams and relevant actors.

· Contribute inputs, updates, and field information to situation reports, coordination briefs, and response plans prepared by lead agencies or coordination bodies.

· Track coordination-related action points and ensure relevant information is shared internally with MA’AN teams for follow-up.

Reporting & Information Management:

· Prepare, update, and submit routine and emergency WASH reports, including 4Ws, in line with WASH Cluster, UNICEF, and donor reporting requirements.

· Upload reports, datasets, and activity information to relevant cluster and coordination platforms in a timely and accurate manner.

· Track reported WASH activities and coverage across locations to support internal planning, coordination discussions, and gap identification.

· Maintain organized records of RRT engagements, coordination meetings, field investigations, and reporting submissions.

Requirements

• BA with at least 3 years of experience in humanitarian coordination, or program management, preferably in an emergency or conflict-affected context
• Strong understanding of humanitarian principles, WASH-specific guidelines, and core humanitarian standards.
• Demonstrated Experience in liaising with WASH Cluster, UN agencies, international and national NGOs, governmental entities, and community structures.
• Proven ability to support WASH emergency preparedness and response activities, including needs assessments, response planning, and gap analysis.
• Strong ability to work under pressure, meet deadlines, prioritize workload, and multitask.
• Excellent communication, coordination, and interpersonal skills, with proven ability to represent the WASH program in inter-agency coordination forums
• Proficiency in Microsoft Office applications, particularly MS/Project, Word, and Excel.
• Fluency in both English and Arabic languages, including both excellent written and verbal communication skills.
• Excellent report writing and analytical skills in both English and Arabic