We are seeking a highly skilled and detail-oriented Technical Business Analyst (Post-Sales) to join our team. In this role, you will be responsible for translating client requirements into comprehensive technical documentation, including Software Requirements Specifications (SRS), functional and technical specifications, user stories, and test cases. You will also assist in defining system architecture, services, and APIs to ensure smooth implementation of the project. This role requires close collaboration with the delivery team to ensure that the project is delivered according to the specifications and client expectations.

Responsibilities

Requirements Documentation:

Translate business and functional requirements into detailed Software Requirements Specifications (SRS), Functional specifications, and technical documentation.
Document user stories, ensuring they are clear, actionable, and aligned with business objectives and technical capabilities.
Work closely with the client and delivery team to clarify requirements and ensure that all necessary details are captured.

Functional & Technical Specifications:

Develop and document comprehensive functional and technical specifications that outline system functionality, features, and integration points.
Provide in-depth technical documentation for developers, testers, and architects to ensure successful implementation.
Define system components, services, APIs, and integrations that will meet the project requirements.

User Stories & Acceptance Criteria:

Collaborate with stakeholders to create user stories and define acceptance criteria for each feature or functionality.
Ensure that user stories are clear, concise, and testable.
Work with delivery team to ensure user stories are implemented and tested as per the specified requirements.

System Architecture & Design:

Define system architecture, ensuring it aligns with client needs and technical requirements.
Outline system components, data flow, and integration points.
Document overall system architecture, including diagrams, flowcharts, and technical design documents.

API & Service Documentation:

Define and document API specifications, including endpoints, request/response formats, error handling, and integration requirements.
Work closely with delivery teams to ensure that APIs and services meet functional and technical specifications.
Ensure that all technical documentation related to APIs and services is clear, comprehensive, and accessible.

Test Cases & Quality Assurance:

Develop detailed test cases based on functional and technical specifications.
Ensure test cases align with user stories and acceptance criteria to verify system functionality.
Identifying potential issues or gaps in functionality.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field.

3-5 years of experience as a Technical Business Analyst or in a similar role, preferably in the software development or IT consulting industry.

Experience in writing detailed Software Requirements Specifications (SRS), functional specifications, technical documentation, and user stories.

Strong understanding of system architecture, APIs, services, and integrations.

Experience in developing detailed test cases.

Familiarity with software development life cycles (SDLC), including Agile, Scrum, and Waterfall methodologies.

Strong analytical, problem-solving, and communication skills.

Ability to collaborate effectively with both technical and non-technical stakeholders.

Experience using tools like Word & Excel.

Preferred Skills:

Experience with API documentation and integration design.

Familiarity with cloud-based systems, microservices architecture, and distributed systems.

Knowledge of databases, data flow, and system architecture best practices.

Experience working with tools like Swagger, Postman, or similar API documentation tools.

Familiarity with project management tools such as JIRA, Trello, or similar.

Why Join Us?

Competitive salary and benefits package.

Opportunity to work on innovative and cutting-edge technology projects.

Collaborative, dynamic, and supportive work environment.

Exposure to diverse industries and complex technical challenges.

Benefits

Competitive salary and performance-based bonuses.
Health insurance and other employee benefits.
Opportunities for professional development and career advancement.

Schedule:

Day shift
Monday to Friday

Application Process:

Submit your resume, cover letter, and optionally a portfolio of academic projects or personal work to careers@e2logy.com

Business Analyst (Post-Sales) – IT Services

Key skills

About this role

Responsibilities

Requirements

Benefits