Process Engineer (USA)

ControlRooms.ai is hiring a Process Engineer with hands-on plant operations experience to join their Process Engineering team, supporting industrial customers around the world. The role involves applying AI and machine learning software to improve real-world industrial performance and requires collaboration with customer-facing teams to ensure models reflect real plant behavior.

Responsibilities:

• Support deployment, validation, and tuning of AI/ML-driven alerts and diagnostic insights for operating plants
• Analyze plant operating data to identify abnormal conditions, alarm patterns, and root causes
• Collaborate closely with customer-facing teams to ensure models reflect real plant behavior
• Improve plant troubleshooting and reliability by reducing mean time to detection (MTTD) and mean time to resolution (MTTR)
• Act as a technical partner to customers, translating operational knowledge into practical, data-driven insights
• Participate in occasional domestic and international travel to customer sites as needed (generally less than 25% travel)

Requirements:

• 2+ years of experience in process engineering, operations engineering, or production engineering
• Hands-on experience in industrial plant operations, including refineries, ammonia plants, LNG facilities, polyethylene, or other continuous-process operations
• Comfort working directly with customers and communicating technical concepts clearly
• Demonstrated curiosity or interest in industrial software, analytics, AI, or machine learning
• 5+ years of experience in process engineering, operations engineering, or production engineering
• Experience in refining
• B.S. in Chemical Engineering