Tekgence Inc is seeking a Senior AI Engineer to own the Network AI Platform’s retrieval stack and APIs. The role involves maintaining RAG pipelines, owning Python REST services, and building connectors for various platforms.
Responsibilities:
- Maintain/tune RAG pipelines
- Own Python REST services powering query, routing, and alarm-correlation flows
- Build/maintain connectors to ServiceNow, Splunk, SharePoint, internal wikis
- Implement evaluation suites and guardrails
- Investigate prod incidents and ship fixes
Requirements:
- 4–8 years total; 2+ years building LLM/RAG or search/retrieval systems
- Strong Python; FastAPI/Flask; SQL; Redis/Snowflake/Postgres
- Practical RAG experience
- Hands-on with ServiceNow API, Splunk SDK/SPL, or SharePoint/Graph API
- LangChain/LangGraph
- pgvector/Redis
- hybrid search
- Kafka/Celery/RQ
- Ray
- networking/telecom familiarity