Agape Care Group is a leading hospice, palliative, and pediatric comfort care provider in the Southeast, dedicated to serving patients and families with love and delivering the highest quality care. They are seeking a Human Resources Business Partner to support employees and leaders by aligning people strategies with operational goals, providing guidance on employee relations, and fostering a positive work environment.
Responsibilities:
- Conducts regular meetings with assigned business units to understand talent needs, workforce trends, and operational challenges
- Provides strategic HR consultation and coaching to leaders on organizational development, performance management, employee relations, and talent strategies
- Analyzes HR metrics and trends to recommend proactive solutions, programs, and policies that support business goals
- Manages and resolves complex employee relations matters; conducts impartial, thorough investigations and provides clear recommendations
- Maintains expert knowledge of federal and state employment laws and organizational policy requirements; partners with Legal as needed to mitigate risk and ensure compliance
- Guides leaders through performance management activities including coaching, corrective actions, career development planning, and recognition strategies
- Supports cultural and organizational effectiveness by fostering strong employee relationships, improving morale, and driving retention initiatives
- Provides interpretation of HR policies, ensuring consistency and fairness across the business
- Develops offer terms and supports employment actions including new hires, promotions, and internal transfers
- Contributes to workforce planning, restructuring efforts, and succession planning to ensure long-term organizational readiness
- Identifies training needs within assigned units and partners with Learning & Development to implement aligned solutions; monitors and evaluates training effectiveness
- Supports international assignment processes when applicable
- Performs additional related duties as required
Requirements:
- Exceptional verbal and written communication skills
- Strong interpersonal and relationship-building capabilities with a customer-focused approach
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities
- Strong understanding of employment laws, regulations, and HR policies; ability to apply them appropriately and consistently
- Ability to understand organizational structure, job architecture, compensation programs, and HR operations
- Demonstrated ability to meet deadlines and adapt in a fast-paced environment
- Strong analytical and problem-solving skills with sound judgment
- Proficient in Microsoft Office Suite and HR systems
- Minimum of 8 years of progressive HR experience, including significant experience resolving complex employee relations issues
- Broad knowledge of HR disciplines including compensation, organizational development, employee relations, diversity, performance management, and federal/state employment laws
- Bachelor's degree in Human Resources Management or related degree required
- SHRM-CP or SHRM-SCP certification preferred, or ability to obtain certification within one year of hire
- UKG HRIS Software Experience preferred