Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. The Senior Project Manager will manage end-to-end implementation delivery for warehouse sites as part of the nationwide Manhattan deployment program, ensuring projects are delivered on time and within scope while coordinating across various teams and stakeholders.
Responsibilities:
- Lead end-to-end project execution for Manhattan Active WMS and OMS deployments at warehouse operations sites
- Develop detailed project plans including milestones, dependencies, workstream activities, resource plans, and deployment readiness requirements
- Ensure project delivery aligns with program governance standards and the broader Manhattan deployment roadmap
- Coordinate execution across key workstreams including Operations, IT, Business Process Engineering, Testing, Training, Data Migration, and Integration teams
- Facilitate daily and weekly project execution meetings, ensuring clear ownership of actions, deliverables, and issue resolution
- Partner with site General Managers and operational leadership to drive engagement, accountability, and readiness activities
- Serve as a key point of contact for internal and external stakeholders supporting the deployment
- Coordinate with customer IT and operations teams to align integration timelines, testing expectations, and cutover requirements
- Maintain strong communication and transparency through regular status reporting, steering updates, and escalation management
- Manage project timelines and ensure execution remains on track by identifying risks early and driving mitigation plans
- Own project RAID logs (Risks, Assumptions, Issues, Dependencies) and ensure issues are escalated appropriately
- Proactively manage scope control and coordinate change requests through established governance processes
- Coordinate all testing activities at the site level including SIT participation, UAT readiness, and operational validation
- Ensure site teams are prepared for UAT execution, training completion, and readiness sign-offs
- Lead cutover planning and execution, ensuring detailed runbooks are developed and approved across stakeholders
- Drive go-live readiness reviews and ensure all entry/exit criteria are met prior to deployment approval
- Lead post-go-live hypercare execution, ensuring defects and operational disruptions are tracked, prioritized, and resolved quickly
- Coordinate stabilization activities across Manhattan teams, IT support, operations leadership, and super users
- Ensure successful transition to steady-state support and handoff to operational and IT sustainment teams
- Capture lessons learned from each site deployment and partner with program leadership to improve playbooks, templates, and execution models
- Drive repeatable, scalable deployment practices that reduce cycle time and improve quality across future deployment waves
- Support program-level standardization efforts to strengthen operational adoption and long-term system performance
Requirements:
- Bachelor's degree in Business, Supply Chain, Information Systems, Engineering, or related field required
- 7+ years of project management experience delivering complex supply chain, warehouse, or enterprise IT implementations
- Proven experience leading WMS and/or OMS deployments in a distribution, e-commerce, retail, or contract logistics environment
- Strong preference for experience with Manhattan Associates solutions (Manhattan Active WMS and OMS highly preferred)
- Experience managing multi-site rollouts or large-scale deployment programs is strongly preferred
- Experience working in a 3PL environment and supporting customer-specific integrations and operational requirements is a plus
- Strong knowledge of warehouse operations including receiving, putaway, replenishment, picking, packing, shipping, inventory control, and returns
- Strong project planning and execution governance skills, including schedule management, dependency tracking, and milestone delivery
- Familiarity with systems integration concepts including API, EDI, middleware, and customer connectivity requirements
- Experience coordinating testing activities including SIT and UAT execution in partnership with business and IT teams
- Strong proficiency in project tools such as MS Project, Smartsheet, Jira, or equivalent platforms
- Ability to manage multiple priorities and drive execution across technical and operational stakeholders
- Strong leadership presence with the ability to drive accountability across cross-functional teams without direct authority
- Highly structured and detail-oriented, with the ability to anticipate risks and drive mitigation before issues impact deployment timelines
- Confident communicator able to present status, risks, and decisions to senior leadership and customer stakeholders
- Comfortable operating in high-pressure environments during go-live and cutover periods
- Collaborative mindset with strong ability to influence, align, and motivate teams across multiple functional groups