Lead Product Manager, Consumer Cards

Trustly is a global leader in Open Banking Payments, revolutionizing the world of payments. They are seeking a high-energy Lead Product Manager for their new open banking-powered consumer card, responsible for product strategy and delivery, including defining market segments and driving product success from design to launch.

Responsibilities:

• Lead a cross-functional team to develop a new consumer payment option, from strategy to execution, including product planning, roadmap development, and GTM strategy
• Apply a deep understanding of consumer psychology and behavioral science to understand customer needs and inform product decisions
• Define the product economics, balancing customer value with business objectives, and aligning the cost structure across rails and bank integrations
• Create key product metrics, monitor performance over time and promote hypothesis-driven experiments to prove causality of any impact claimed
• Work with designers to create exceptional mobile-first user experiences
• Work with engineers to test feasibility and drive end-to-end feature development with a focus on speed whilst maintaining high quality and security standards
• Collaborate with key functional stakeholders, including marketing, operations, risk and compliance to bring the product smoothly from concept to launch
• Help maintain the product strategy by staying current with the latest trends in payments and UX design with a keen eye on competition
• Use known product frameworks to justify prioritization of key problem statements
• Promote a writing culture with concise PRDs detailing the WHY in everything we do, justifying decisions with strong customer insight and data
• Be an evangelist for product-led thinking in our company by working collaboratively with the rest of the product design team to shape the culture

Requirements:

• 6+ years of product management experience working with consumer payment infrastructure providers, including wallet partners, bank partners, BaaS platforms, Apple Pay, Android Pay, issuer processors and non-card networks
• Deep understanding of the card issuance ecosystem, including working with issuer processors, sponsor banks, and card networks
• Experience navigating and optimizing card product economics (interchange, authorization flows, funding models)
• A proven track record of building 0-1 financial products, ideally combining traditional card solutions with alternative payment methods
• Proven ability to protect the customer at all costs while working collaboratively with risk and compliance to meet required standards
• A firm understanding of the capabilities available to product developers on the top mobile & web platforms especially concerning wallets, identity and payments
• Demonstrated experience in driving innovative thinking and problem-solving within a competitive and regulated space
• Comfortable with ambiguity and able to navigate complex business problems with a strategic mindset
• Experience working with product discovery frameworks (e.g. JTBD)