Staff Software Engineer, Patient Experience

Pomelo Care is the national leader in evidence-based healthcare for women and children, delivering personalized clinical interventions. The Staff Software Engineer on the Patient Experience team will lead the technical direction for mobile development and patient-facing apps, enhancing patient engagement and retention throughout their care journey.

Responsibilities:

• Lead the technical direction for our mobile development strategy and patient-facing apps, shaping how tens of thousands of patients experience Pomelo
• Rapidly prototype and ship features in our patient mobile and web apps alongside design and product, using AI tools to move fast and test ideas that meaningfully improve engagement and retention
• Help steer product direction for how we support and retain patients in their critical first month with Pomelo, when the window to affect outcomes is widest
• Talk directly to patients and partner with product, design, and clinical teams to turn real needs into real features
• Mentor and grow junior engineers, raising the bar for the whole team
• Set the technical standards, architecture patterns, and development practices that our patient-facing products are built on

Requirements:

• Deep experience building and shipping consumer or patient-facing products, whether mobile, web, or both
• Served as a technical lead on a team, setting architecture direction and mentoring other engineers
• Strong opinions, loosely held, about how to build great user experiences
• Comfortable working across the full stack and moving quickly in a startup environment
• Keeping up with trends in LLM coding agents to multiply engineering impact
• Enjoy collaborating closely with product and design, not just executing on specs
• Experience with React Native or cross-platform mobile frameworks
• Experience building products in healthcare, wellness, or other high-trust consumer domains
• Worked on engagement, retention, or onboarding flows and understand what makes users stick around
• Prior experience with AI/ML or building agent-based systems