EA-Solutions Engineer

Bonterra, through its platform NGP VAN, is dedicated to supporting democratic and progressive causes. The EA - Solutions Engineer will provide technical expertise to the revenue organization, working closely with sales teams to design solutions that meet customer requirements and enhance their experience with NGP VAN products.

Responsibilities:

• Work cross-functionally with sales teams to position success paths for our prospects and customers for NGP VAN, Mobilize and ActionKit product and technical solutions
• Proactively scope and design the technical and business solution needed to address customer requirements
• Assist sales team members with research regarding current customer’s setup and provide recommendations for future sales opportunities
• Develop customized presentations, demonstrations and prototypes to prove a solution's business value to C level customers
• Comfortable managing multiple concurrent opportunities and delivering on time
• Create content for and lead enablement sessions with the revenue organization
• Assist in the response to RFPs and RFIs
• Collaborate with product managers and other internal subject matter experts on product development strategy
• Work with other internal stakeholders as the client moves through the sales process; services, provisioning and implementation
• Collaborate with other stakeholders in the revenue organization on robust demo environments

Requirements:

• Experience working on campaigns or with nonprofits, with a demonstrated interest in organizing and fundraising
• Previous experience with any of the NGP VAN solutions (NGP, VAN, EveryAction, Mobilize or ActionKit) or experience using any of these tools: ActBlue, Action Network, PDI, among others, is a required
• Experience running discovery workshops with customers and understanding challenges and business needs. (Intermediate to Advanced Level)
• You've held a high-achieving sales role at a company with SaaS products and have held a quota
• You follow progressive politics and are knowledgeable of key organizations and issues
• Experience with a web-based SaaS platform (Intermediate to Advanced Level)
• Understanding of web standards and integration methodologies (Intermediate to Advanced Level)
• Proven experience in presenting to C-level executives
• Bachelor's Degree preferred but not required
• Active Listening - Listens actively and is attentive to others
• Customer Focus - Demonstrates concern and takes action for meeting and exceeding their customer's expectations and requirements
• Results Orientation - Successfully achieves results, diligently working to overcome obstacles to achieve goals
• Problem Solving - Systematically and logically identifies and weighs options to resolve problems, generating solutions after reviewing all relevant information, including risks and the impact of potential solutions
• Professional/Technical Expertise - Applies technical and professional knowledge, skills and judgment to accomplish results
• Works collaboratively and uses a positive approach to achieve goals
• Verbal Communication - Effectively expresses ideas verbally in individual and group situations