AcuityMD is a software and data platform that accelerates access to medical technologies. As a Solutions Engineer, you will drive the sales process by providing technical expertise, presenting tailored solutions, and ensuring customer success while collaborating closely with the Sales team.
Responsibilities:
- Engage with customers to understand their business challenges, technical landscape, and requirements
- Develop and present tailored AcuityMD solutions that address customer needs and demonstrate the value of the company's products and services
- Collaborate with the Sales team to develop account strategies and drive the sales process
- Deliver compelling product demonstrations, proofs of concept, and presentations to showcase the value of AcuityMD solutions
- Respond to technical inquiries, RFIs, and RFPs with functional and technical solutions
- Provide feedback to the Product, Engineering, and Marketing teams on customer needs, industry trends, and competitive landscape to drive product innovation and improvements
- Participate in industry events, webinars, and conferences to build brand awareness and showcase AcuityMD's capabilities
- Work as a team player by contributing, learning, and sharing new knowledge
- Up to 25%-30% domestic travel required
Requirements:
- 5+ years of experience in the IT industry, with a focus on pre-sales or technical sales roles, ideally in selling CRM, healthcare IT solutions, or high-value business solutions
- Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent relevant experience
- Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques
- Superior presentation and demonstration skills, with the ability to engage with both technical and non-technical audiences
- Experience working with CRM platforms, healthcare IT systems, or other relevant enterprise SaaS applications
- Prior experience collaborating with cross-functional teams, including sales, marketing, product management, engineering, and customer success
- Self-motivated, flexible, and able to take initiative in a dynamic environment
- Strong problem-solving skills and the ability to think creatively to develop innovative solutions for customer needs
- You must have an eligible work permit in the USA to be considered for this position
- Experience working in the MedTech or healthcare industry, with knowledge of industry regulations, standards, and best practices
- Familiarity with data analytics, business intelligence tools, and data visualization techniques
- Knowledge of industry common data sources such as NPI, Medicare claims, PubMed, and ICD/CPT/HCPCS codes