Mercury is a fintech company focused on creating intelligent systems for complex financial workflows. They are hiring a Staff Product Designer to define and design an AI-powered experience within their accounting ecosystem, emphasizing user-centered design and automation integration.
Responsibilities:
- Define how AI-driven capabilities integrate into complex financial workflows
- Translate emerging technical capabilities into structured, human-centered experiences
- Design systems that balance automation with clarity and user control
- Work within accounting and financial contexts where precision, trust, and correctness are critical
- Abstract technical and regulatory complexity into approachable interactions
- Anticipate edge cases and failure modes in high-stakes workflows
- Create modular patterns that support adaptive, state-aware experiences
- Design escalation models for when automation requires human input
- Contribute to reusable patterns that can extend across Mercury’s product ecosystem
- Frame ambiguous problem spaces
- Prototype new interaction models
- Design detailed workflows and high-fidelity UI
- Partner deeply with engineering and product to ship high-quality outcomes
- Use narrative and prototyping to align cross-functional partners
- Connect design decisions to measurable business and user impact
- Help define principles for how intelligence should appear across Mercury products
Requirements:
- Have 8+ years of experience owning complex, end-to-end product design initiatives
- Thrive in ambiguity and enjoy shaping direction, not just executing tickets
- Think in systems, not just screens
- Have experience in data-heavy, fintech, AI-powered, or workflow-driven products
- Are comfortable balancing automation with transparency and user trust
- Prototype fluidly to explore both logic and craft
- Care deeply about quality and correctness in high-stakes domains
- Have a strength in turning complex tasks into understandable workflows