Appen is a leader in AI training data specializing in human generated data for AI models. The Senior Technical Project Manager will own the delivery and operational strategy of complex GenAI data programs, ensuring financial predictability and operational rigor.
Responsibilities:
- Lead end-to-end execution of complex GenAI data programs across multiple workstreams and stakeholder groups
- Define delivery strategy, including methodology, governance model, risk approach, and workforce structure
- Establish scalable operating models that improve productivity, reduce rework, and accelerate time-to-production
- Own program forecasting and performance visibility, ensuring financial and operational predictability
- Shape quality frameworks across pilots and scaled programs to meet evolving client expectations
- Act as senior escalation lead for delivery risks impacting workflow, productivity, or quality
- Partner with Client Partners and customers to refine scope, align execution strategy, and identify expansion opportunities
- Lead structured post-project reviews, converting insights into systemic delivery improvements and future growth opportunities
Requirements:
- 7+ years of experience leading complex technical or AI-related programs in fast-moving environments
- Demonstrated ability to manage multi-stakeholder ecosystems across technical, operational, and commercial teams
- Strong understanding of GenAI or AI data workflows and delivery governance models
- Proven capability in financial and operational forecasting within program environments
- Advanced risk management judgment in ambiguous or high-change contexts
- High data fluency with the ability to interpret metrics and drive performance-based decisions
- Strong executive communication skills and experience influencing senior stakeholders
- PMP or equivalent project leadership credential