Staff Analyst, Competitive Intelligence

Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. The Staff Analyst will lead the competitive pricing program, manage data sources, and provide strategic insights to optimize pricing against the market.

Responsibilities:

• Lead the end-to-end competitive intelligence program, including managing internal and external data sources and vendor relationships
• Integrate disparate data sources (surveys, internal comparison data, and third-party reports) into a single, cohesive narrative regarding our pricing versus the broader market
• Serve as the primary voice to leadership on comp pricing providing high-stakes insights for everything from day to day understanding to board meetings and earnings calls
• Lead the roadmap to expand competitive pricing coverage from Personal Loans into all nascent products (Auto, Home, etc.)
• Translate competitive gaps into actionable pricing recommendations, helping the team decide when to lean in or pull back based on market movements
• Think critically about the end-to-end system, modeling and reasoning about how pricing changes interact with risk assessment, underwriting policies, loan funding mechanisms, and other parts of the business