Business Analyst – Early Childhood Education (ECE)

StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. They are seeking a Business Analyst to manage systems and software initiatives, translate business needs into clear requirements, and drive implementation as part of an agile delivery team.

Responsibilities:

• Serve as a primary point of contact for assigned external government clients
• Facilitate requirement-gathering sessions with client stakeholders
• Translate contractual, regulatory, and operational needs into actionable system requirements
• Communicate delivery status, scope changes, and tradeoffs clearly and professionally
• Balance client expectations with technical feasibility and team capacity
• Serve as the requirements owner for a dedicated Scrum team
• Prioritize backlog items in alignment with stakeholder needs and funding commitments
• Participate actively in sprint planning, refinement, reviews, and retrospectives
• Ensure completed work meets business intent and acceptance criteria
• Review, analyze, and evaluate business needs to define scope and objectives
• Produce detailed workflows and specifications
• Maintain organized documentation in Agile tooling environments (e.g., Jira, Confluence)
• Serve as liaison between business stakeholders and technical teams
• Independently resolve routine issues and escalate higher-risk concerns appropriately
• Support QA and user acceptance testing
• Identify process improvements that enhance clarity and delivery predictability
• Contribute to reporting and data-informed decision-making
• Proactively identify risks, ambiguities, and dependency conflicts

Requirements:

• 4–7 years of experience in business analysis, systems analysis, or technical product management
• Experience working on moderately complex software initiatives
• Strong requirements documentation and backlog management skills
• Experience working in Agile/Scrum environments
• Experience interacting directly with external clients or stakeholders
• Strong written and verbal communication skills, including executive-level communication
• Ability to manage competing priorities across internal teams and external clients
• Bachelor's degree or equivalent experience
• Experience formally serving as a Product Owner or Scrum Master in an agile environment
• Professional certification in Agile or Scrum
• Experience in government (B2G) or public-sector technology projects
• Exposure to LMS, EdTech, workforce registry, or compliance-driven systems
• Familiarity with SaaS or cloud-based platforms
• SQL or reporting familiarity
• Experience collaborating with offshore engineering teams